Customized Coaching Solutions for Healthcare’s Leading Organizations

OUR SOLUTIONS

Customized Coaching Solutions for Healthcare’s Leading Organizations

OUR SOLUTIONS

Customized Coaching Solutions for Healthcare’s Leading Organizations

OUR SOLUTIONS

Employee Engagement, Leadership Skill Building

3 days ago

High Performance Starts with Clarity, Rigor, and Accountability

Why do you feel your leader is successful? I am fortunate that I get to observe many leaders and organizations. I was at an…

HPSG Pulse, Leadership Skill Building

6 days ago

Making It Memorable and Doable (a Lesson from My Granddaughters)

It’s no secret that healthcare workers have a lot on their plates. The easier we can make it for them to remember and do…

Change Management, Employee Engagement

1 week ago

Understanding Often Comes Last

I often write and present on change. A change formula that I find helpful is B+A=O=U=F. The letters stand for Belief, Action, Outcomes (results),…

HPSG Pulse, Leadership Skill Building

2 weeks ago

Leaders Learn Differently. The Right Development Reflects That.

When faced with a new challenge, what do you do first? Do you start by gathering data? Do you talk it through with colleagues?…

Change Management, Employee Engagement

2 weeks ago

Change Is Hard. Here Are Six Ways Leaders Can Help Make It Happen.

I have frequent conversations with leaders regarding change. The term “change is hard” is commonly heard. At times, we can underestimate just how hard…

HPSG Pulse, Leadership Skill Building

3 weeks ago

APCs Are Being Asked to Lead. Let’s Help Them Do It Even Better.

When healthcare leaders think about advanced practice clinicians (APCs), the conversation often starts with staffing. Where do we have a gap? Where do we need…

Employee Engagement, Leadership Skill Building

3 weeks ago

Recognition Isn’t “Soft.” It’s a Needed Leadership Skill.

I have many teachers. Chester Elton and Adrian Gostick are two of them. They are best-selling authors, presenters, and coaches. Chester has presented in Pensacola,…

HPSG Pulse, Trust

4 weeks ago

Leading Without Authority Starts with Trust

Some of the most challenging leadership situations occur when we are expected to move important work forward, but the people we need to engage…

Communication, Trust

1 month ago

Pausing: The Leadership Skill We Need in an Instant World

Have you typed a message and quickly hit send, even as your brain is saying, You may want to think about this one first!…

Employee Engagement, HPSG Pulse

1 month ago

Hope Isn’t “Soft”; It’s What Employees Need Most From Us

What do employees want most from their leaders? It’s a crucial question, especially in an industry like healthcare that is doing everything we can…

Rewiring Healthcare: Foundation to Future

Healthcare doesn’t need a fresh start—it needs a thoughtful rewire. Rewiring Healthcare: Foundation to Future brings together senior leaders to step back…

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Emotional Onboarding Leader Tool Kit | Healthcare Plus Solutions Group

The Well-Being Handbook (Ebook)

Tools and Tactics to Help You and Your Organization Heal from Stress, Burnout, and Trauma

Learn More

Want to learn more? Explore our resources

Human Capital Ecosystem™ Assessment

August 9th, 2023

As you read in “Rewiring Excellence: Hardwired to Rewired”, The Human Capital Ecosystem™ Assessment is a leader-friendly version of holding…

From Caregiver Support to ED Performance: What Rewiring Really Means

Healthcare Plus Solutions Group

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March 12, 2026

Healthcare organizations are asking more of their people than ever before. Complexity is up. Experience levels are down. The pace is relentless. And while healthcare is filled with strong, resilient professionals, that strength often comes at a cost. In a recent Healthcare Plus Podcast conversation, Dan Collard spoke with Regina Shupe about her two main-stage sessions at the upcoming Rewiring Healthcare: Foundation to Future conference (April 28–29, Atlanta). Together, they explore why caring for caregivers…

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Precision, Practice, and the Power of a Coach (A Lesson From the Winter Olympics)

Lisa Reich, RN

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March 11, 2026

As I watched the Winter Olympics last month, I realized the Games have a lot to teach us about making healthcare better. These amazing athletes reminded me that greatness has as much to do with mindset as it does with talent. Behind every flawless routine and podium finish is a coach: watching closely, refining technique, making small adjustments the athlete may not even notice. And Olympic success depends on the willingness to be coached, corrected,…

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To Receive Feedback, Change How You Ask

Quint Studer

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March 7, 2026

Feedback. It’s something all people say they value. However, some ways of collecting it are more effective than others. I attend many meetings and presentations in which the leader asks if there are any questions, and very few, if any, hands go up. It is no surprise that people tend to be cautious about speaking up in this situation. After a pause or someone’s finally asking a very non-threatening question, the session comes to an end. There are some typical ways to get feedback via surveys. They can happen after a…

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Why Caring Connection Still Matters in Healthcare

Healthcare Plus Solutions Group

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March 5, 2026

Healthcare continues to evolve at a rapid pace. Technology advances, workflows change, and roles expand across settings. Yet one thing remains constant: people remember how care made them feel. In a recent Healthcare Plus Podcast conversation, Dan Collard spoke with nurse leader and coach Lisa Reich about why human connection remains essential in modern healthcare and how small, intentional rewires can make compassion visible and impactful across every care environment. Their discussion previews Reich’s upcoming…

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GPS Leadership: Respond with Loving Care When an Employee Gets off Track

Regina Shupe, DNP, RN

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March 4, 2026

One of my favorite leadership ideas is the GPS Theory. When you miss a turn, your GPS doesn’t judge you. It doesn’t guilt trip you or bring up the last three exits you blew past. It just finds a new route. That’s how life works too. You’re going to miss turns. You’re going to take the wrong exit. But the destination doesn’t disappear just because you went off course. The only thing that changes is…

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The Cure for “Too Many Meetings” Isn’t Fewer Meetings—It’s Better Ones.

Quint Studer

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February 28, 2026

It seems the feeling that there are too many meetings comes up frequently in conversations these days. Time is precious. No one wants to sit in meetings that don’t add value. On the other hand, well-run meetings have a positive impact in many areas. This column offers tips on how to make the most of your meetings. It is not inclusive; there are many good tools on this topic that are easy to locate. However,…

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Why Leadership Development Needs a Redesign

Healthcare Plus Solutions Group

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February 26, 2026

Healthcare is changing faster than the systems designed to prepare leaders for it. Workforce turnover, rising complexity, new technologies, and shifting care models have created environments where many leaders are learning on the job inside structures built for a different era. In a recent Healthcare Plus Podcast conversation, Dan Collard spoke with Quint Studer about the upcoming Rewiring Healthcare: Foundation to Future conference and why healthcare must rethink leadership development itself. The discussion makes one…

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Silence Is Better Than Wrong

Dr. Tom McDougal

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February 25, 2026

Many give credit to Mark Twain for famously saying, “It is better to remain silent and be thought a fool than to speak and remove all doubt.” In 23 years as a hospital CEO, some of my most intelligent leadership moments were when I didn’t know what to say…so I didn’t say anything. As healthcare leaders, we have continuous “zingers” where someone does or says something that is totally unexpected. It throws us off. We…

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Why the Best Never Stop Getting Better

Quint Studer

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February 21, 2026

How do the best become the best? Achieving and maintaining elite performance is extremely difficult. There will be setbacks along the way. Yet the best are always looking for ways to improve their performance. An example of this truth was evident in a call I had with some leaders from the University of Texas MD Anderson Cancer Center. I will be meeting with groups there in late April to work with them on how to…

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Rewiring the Emergency Department Starts with How We Lead

Healthcare Plus Solutions Group

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February 19, 2026

Emergency departments are under a level of strain unlike anything leaders have faced before. Clinical complexity is rising. Teams are younger and less experienced. Leaders are often promoted without preparation. And systems built for a different era are now being stretched beyond their limits. In a recent Healthcare Plus Podcast conversation, Dan Collard spoke with Regina Shupe about her new book, Rewiring the Emergency Department: Innovative Solutions for Modern Emergency Medicine, and what it takes to lead effectively…

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Customized Coaching Solutions for Healthcare’s Leading Organizations

Customized Coaching Solutions for Healthcare’s Leading Organizations

Customized Coaching Solutions for Healthcare’s Leading Organizations

High Performance Starts with Clarity, Rigor, and Accountability

Making It Memorable and Doable (a Lesson from My Granddaughters)

Understanding Often Comes Last

Leaders Learn Differently. The Right Development Reflects That.

Change Is Hard. Here Are Six Ways Leaders Can Help Make It Happen.

APCs Are Being Asked to Lead. Let’s Help Them Do It Even Better.

Recognition Isn’t “Soft.” It’s a Needed Leadership Skill.

Leading Without Authority Starts with Trust

Pausing: The Leadership Skill We Need in an Instant World

Hope Isn’t “Soft”; It’s What Employees Need Most From Us

Rewiring Healthcare: Foundation to Future

Emotional Onboarding™ eBook

The Busy Leader’s Handbook

The Well-Being Handbook (Ebook)

Want to learn more? Explore our resources

Human Capital Ecosystem™ Assessment

From Caregiver Support to ED Performance: What Rewiring Really Means

Precision, Practice, and the Power of a Coach (A Lesson From the Winter Olympics)

To Receive Feedback, Change How You Ask

Why Caring Connection Still Matters in Healthcare

GPS Leadership: Respond with Loving Care When an Employee Gets off Track

The Cure for “Too Many Meetings” Isn’t Fewer Meetings—It’s Better Ones.

Why Leadership Development Needs a Redesign

Silence Is Better Than Wrong

Why the Best Never Stop Getting Better

Rewiring the Emergency Department Starts with How We Lead

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