Healthcare continues to evolve at a rapid pace. Technology advances, workflows change, and roles expand across settings. Yet one thing remains constant: people remember…
Healthcare is changing faster than the systems designed to prepare leaders for it. Workforce turnover, rising complexity, new technologies, and shifting care models have…
Emergency departments are under a level of strain unlike anything leaders have faced before. Clinical complexity is rising. Teams are younger and less experienced.…
Healthcare doesn’t need a fresh start—it needs a thoughtful rewire. Rewiring Healthcare: Foundation to Future brings together senior leaders to step back…
Healthcare continues to evolve at a rapid pace. Technology advances, workflows change, and roles expand across settings. Yet one thing remains constant: people remember how care made them feel. In a recent Healthcare Plus Podcast conversation, Dan Collard spoke with nurse leader and coach Lisa Reich about why human connection remains essential in modern healthcare and how small, intentional rewires can make compassion visible and impactful across every care environment. Their discussion previews Reich’s upcoming…
One of my favorite leadership ideas is the GPS Theory. When you miss a turn, your GPS doesn’t judge you. It doesn’t guilt trip you or bring up the last three exits you blew past. It just finds a new route. That’s how life works too. You’re going to miss turns. You’re going to take the wrong exit. But the destination doesn’t disappear just because you went off course. The only thing that changes is…
It seems the feeling that there are too many meetings comes up frequently in conversations these days. Time is precious. No one wants to sit in meetings that don’t add value. On the other hand, well-run meetings have a positive impact in many areas. This column offers tips on how to make the most of your meetings. It is not inclusive; there are many good tools on this topic that are easy to locate. However,…
Healthcare is changing faster than the systems designed to prepare leaders for it. Workforce turnover, rising complexity, new technologies, and shifting care models have created environments where many leaders are learning on the job inside structures built for a different era. In a recent Healthcare Plus Podcast conversation, Dan Collard spoke with Quint Studer about the upcoming Rewiring Healthcare: Foundation to Future conference and why healthcare must rethink leadership development itself. The discussion makes one…
Many give credit to Mark Twain for famously saying, “It is better to remain silent and be thought a fool than to speak and remove all doubt.” In 23 years as a hospital CEO, some of my most intelligent leadership moments were when I didn’t know what to say…so I didn’t say anything. As healthcare leaders, we have continuous “zingers” where someone does or says something that is totally unexpected. It throws us off. We…
How do the best become the best? Achieving and maintaining elite performance is extremely difficult. There will be setbacks along the way. Yet the best are always looking for ways to improve their performance. An example of this truth was evident in a call I had with some leaders from the University of Texas MD Anderson Cancer Center. I will be meeting with groups there in late April to work with them on how to…
Emergency departments are under a level of strain unlike anything leaders have faced before. Clinical complexity is rising. Teams are younger and less experienced. Leaders are often promoted without preparation. And systems built for a different era are now being stretched beyond their limits. In a recent Healthcare Plus Podcast conversation, Dan Collard spoke with Regina Shupe about her new book, Rewiring the Emergency Department: Innovative Solutions for Modern Emergency Medicine, and what it takes to lead effectively…
In healthcare, our new reality is that we have so many new leaders—either new to the role they’re in or new to leadership itself. Many of them tend to be younger, and even more bring a lack of leadership background and experience. How we prepare them to do this important work really matters. In Genfluence: How to Lead a Multigenerational Workforce, the book I coauthored with Dr. Katherine A. Meese, we talk about how to…
Values are caught as well as taught. What a leader does is more often more impactful than what is said. This message came to mind as I read of an organization’s rolling out a development program for supervisors. I applaud them for doing so. I would encourage them to make sure all the leaders, including the C-suite, complete the program. Why? All people impact others by our actions and words, both in a personal capacity…
Healthcare leadership can be a high-wire act: visible, relentless, and stressful in a way that often feels personal. In a new episode of the Healthcare Plus Podcast, Dan Collard sits down with former hospital CEO Tom McDougal to discuss why Tom’s book, Karma Doesn’t Need My Help matters now: it gives leaders from the C-suite to early careerists a simple operating system to make better decisions under pressure—and keep their peace while they do it. From learning…