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The Inner Work of Healing Burnout: 5 Actions to Take Right Now

Healthcare Plus Solutions Group
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Burnout has been a problem in healthcare for a long time. As the industry has gotten more and more complex, the problem has had increased—and during COVID things got exponentially worse, with many providers walking away from their job. And while removing systemic burdens certainly plays a role in alleviating burnout, there is also a lot individuals can do on their own. In a recent Healthcare Plus podcast interview, Quint Studer discussed this topic with Dr.…
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Leaders, Don’t Underestimate the Impact You Have on Employee Perceptions

Quint Studer
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How employees perceive things often depends on their leader. I often speak to organizations that are undergoing a merger or consolidation. (This is happening a lot right now.) In my presentation to the group, I will usually talk about the many benefits of joining a larger system. For example, it gives them access to capital and technology. It lets them leverage their size to save money on supply chain purchases. It helps them standardize things,…
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Be a Fire Starter

Quint Studer
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What a privilege it is to be a Fire Starter—to help others keep their own flame of life burning brightly. This thought came to mind when I received an email from Rani Brahmbhatt, a student at George Washington University, after a talk I had given. She shared her takeaways and closed the message with, “I hope to become a Fire Starter and build a successful career helping others as well!” I first heard the term…
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Abby Spence | The Healthcare Plus Podcast

Attracting and Retaining Talent In the Post Acute World: A Real-Life Success Story

Healthcare Plus Solutions Group
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Like most other healthcare organizations, post acute staffing shortages have created real challenges. Abby Spence, who has been a nursing home administrator for the past 11 years and is now the leader of Signature Healthcare of Cleveland, Tennessee, has completely eliminated all of her contract labor. In a recent podcast with Dan Collard, Abby shared some of her best practices for solving retention problems. New ways of recruiting: Signature HealthCARE knew they could no longer rely on…
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Don’t Underestimate Recognition; It Keeps Your Culture’s “Well” Full

Quint Studer
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“I receive recognition for performance” is a common question on employee engagement surveys. In building a culture of trust, it is a top–five item. This is an area I have spent a large amount of time thinking about, writing about, and presenting on. In college, I was introduced to the work of Marc Gold. During the late 1960s, he formulated a way to help people with significant disabilities learn complex tasks. He called it “Try…
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Why Recruiting Tomorrow’s Senior Leaders Starts Before They Earn Their Degrees

Healthcare Plus Solutions Group
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Developing tomorrow’s healthcare leaders is vital. The sooner we can lure the best talent into healthcare administration, learn what drives them, develop and mentor them, and create cultures that help them thrive, the healthier our organizations and our entire industry will be. In a recent podcast interview, Dan Collard discussed this topic with Céu Cirne-Neves, MPA, FACHE, who has over 25 years’ experience as a healthcare executive and currently serves as a faculty member in the undergraduate and graduate…
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We Are All Day-to-Day, So Let’s Act With Urgency

Quint Studer
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“He is listed as day-to-day.” This is a term used in sports when there is uncertainty about whether a player will play in an upcoming game. Vin Scully, the late, great play-by-play announcer of the Brooklyn/Los Angeles Dodgers, immortalized this term when he said, “He’s day-to-day, but then again, aren’t we all?” This quote became top of my mind when I spent time with Harold Dawson, a friend of mine. Both of us know the…
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Patti Frank | The Healthcare Plus Podcast

Building a “Best Place to Work”: Tried & True Strategies For Success

Healthcare Plus Solutions Group
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When Patti Frank became Chief Nursing Officer and Chief Operating Officer at CCM Health in Montevideo, Minnesota, she wondered if she could replicate the employee engagement success she had in a previous job at a different organization. The answer turned out to be yes. Under her leadership, CCM Health debuted at #66 on Modern Healthcare’s Best Places to Work list—and climbed to #9 this year. In a recent podcast interview with Dan Collard, Frank talks about how they achieved it–despite challenges with high turnover, a reliance on travel nurses,…
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Narrate and Celebrate Positive Change

Quint Studer
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Things have changed so much! Hard to believe it is the same place. When we see a community, or a place of work, or even a person often, changes in them appear to take place gradually. Things seem to move slowly or not at all. When we’re away for a while and then see the person or place again, changes may feel dramatic. After my book Building a Vibrant Community: How Citizen-Powered Change Is Reshaping America was published,…
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Be the Boss of Your Brain: A Framework to Help Leaders Fight Burnout and THRIVE

Healthcare Plus Solutions Group
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While the path to healthcare leadership can be exhilarating, it can also wear people down when they don’t know how to manage the stress that comes with it. Yet it is possible for leaders (and everyone) to avoid burnout and thrive in healthcare, regardless of our industry’s pressures. It requires being what Annamarí Dietrichson calls “the boss of your brain.”

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