Healthcare is making remarkable advances in personalized care, thanks in part to artificial intelligence and other innovations. But some of the most important ways…
I have frequent conversations with leaders regarding change. The term “change is hard” is commonly heard. At times, we can underestimate just how hard…
When healthcare leaders think about advanced practice clinicians (APCs), the conversation often starts with staffing. Where do we have a gap? Where do we need…
I have many teachers. Chester Elton and Adrian Gostick are two of them. They are best-selling authors, presenters, and coaches. Chester has presented in Pensacola,…
Healthcare doesn’t need a fresh start—it needs a thoughtful rewire. Rewiring Healthcare: Foundation to Future brings together senior leaders to step back…
As we wrap up 2025, the question on everyone’s mind is: What can we expect in the year ahead? What skills should we build? What actions should we take? What trends should we watch? Technology and AI will no doubt stay front and center. But if you’re serious about self- development, I believe your real competitive advantage will lie in relationships. My prediction for 2026: The ability to build and maintain strong relationships will be…
Sometimes as we’re wrapping up the year, it’s easy to drift into negativity. End-of-year evaluations tend to produce mixed findings—some areas show strong results, while others fall short. It’s human nature to focus on what didn’t go as planned. Add in the stress and exhaustion of the holiday season, along with budget pressures and goal-setting for the year ahead, and it becomes even easier to miss all the good things that were accomplished over the…
People need mentors now more than ever. Career paths are more uncertain. AI, technology, and economic shifts are creating cultures of uncertainty; working with a mentor (or serving as one) can make a huge difference. A mentor is an experienced person who provides guidance, support, and advice and serves as a role model for someone else. This person is often called a mentee. There are formal mentor/mentee relationships as well as informal ones. The tremendous value…
When the founders of uLeadership—Kay Kennedy, Lucy Leclerc, and Susan Campis—met in 2019, they were seasoned nurse executives who had spent years working all day and night to serve teams and patients. Then they hit a wall. “We were at a point in our career where, quite honestly, we felt a little burned out,” says Leclerc. “We were high level, overachieving work all day and night type leaders, and that’s probably part of why we…
With 2026 bearing down on us, everyone is coming up with their Word of the Year. Merriam-Webster chose “slop.” Oxford University Press chose “rage bait.” Dictionary.com chose “67”—and yes, I am one of those who is “too old” (by design) to get it! Speaking of generation gaps…I’d like to propose a Word of the Year that connects to that theme. It’s one that captures both the reality leaders are facing and the shift that leadership now demands. My word of…
Top leaders often say their company is about people. They may believe their focus on people is felt throughout the company. But do the frontline people feel the same way the top leader feels? And how does one measure this? Is it enough to say, We have a good culture because our employee turnover is low? Maybe yes and maybe no. In healthcare, certain areas have higher employee turnover than others. Some of these areas…
We can get so caught up in just doing our job that we stop noticing opportunities to make things better for our patients, our coworkers—even ourselves. Maybe there is something right under our nose that could be improved. Maybe it’s been that way for a long time, so it doesn’t really register. Or if it does, we might think, It’s just how we do things here. Or we assume it’s somebody else’s job. Sometimes it…
Authentic and vulnerable are two words I am hearing often when I ask people what they like about the person they report to and the people in the top leadership roles. My experience is that these words are mentioned more today than in the past. While they do not mean the same thing, together they are critical in developing relationships. They are vital for self-awareness and building trust. A couple of quick definitions: Authenticity is being genuine and…
A quiet truth runs beneath every meaningful career moment in healthcare: Relationships—not transactions—move us forward. I was reminded of this recently when a physician leader reached out to me on LinkedIn in response to uLeadership’s “BIG announcement” about joining Healthcare Plus Solutions Group®. Turns out, we connected on a Zoom call, no agenda at all, just an engaging and inspiring conversation. Later, I mentioned our call to a colleague who knows this physician, Dr. Stephen Williams,…
When asked what characteristics the most successful people have, I often mention curiosity. This is what it takes to learn from others. In most organizations, there are usually some leaders who are achieving better results than others. This is a good thing. These days, very few travel dollars are needed to get help. What it takes is the willingness to ask the person achieving good results how they are doing it. One difference between a…