HPSG Pulse Archives | Healthcare Plus Solutions Group

GPS Leadership: Respond with Loving Care When an Employee Gets off Track

Regina Shupe, DNP, RN

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March 4, 2026

One of my favorite leadership ideas is the GPS Theory. When you miss a turn, your GPS doesn’t judge you. It doesn’t guilt trip you or bring up the last three exits you blew past. It just finds a new route. That’s how life works too. You’re going to miss turns. You’re going to take the wrong exit. But the destination doesn’t disappear just because you went off course. The only thing that changes is…

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Silence Is Better Than Wrong

Dr. Tom McDougal

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February 25, 2026

Many give credit to Mark Twain for famously saying, “It is better to remain silent and be thought a fool than to speak and remove all doubt.” In 23 years as a hospital CEO, some of my most intelligent leadership moments were when I didn’t know what to say…so I didn’t say anything. As healthcare leaders, we have continuous “zingers” where someone does or says something that is totally unexpected. It throws us off. We…

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Someone Took a Chance on You. Now It’s Your Turn.

Dan Collard

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February 18, 2026

In healthcare, our new reality is that we have so many new leaders—either new to the role they’re in or new to leadership itself. Many of them tend to be younger, and even more bring a lack of leadership background and experience. How we prepare them to do this important work really matters. In Genfluence: How to Lead a Multigenerational Workforce, the book I coauthored with Dr. Katherine A. Meese, we talk about how to…

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Speaking the Language of Love: Human-Centered Leadership in Healthcare

Kay Kennedy

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February 11, 2026

Valentine’s Day is almost here. (How can this year possibly be going by so quickly?!) As I was thinking about this column, it occurred to me that Valentine’s Day is a good reminder of something we don’t talk about in the workplace often enough: the longing people have to feel seen, understood, valued, and cared for. Loved, in other words. It also occurred to me that what makes one person feel loved doesn’t necessarily do…

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Rewiring Healthcare Around Two Simple Questions

Lisa Reich

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February 4, 2026

She was a supervisor for a busy hospital unit. She came to my class not really wanting to be there. She sat up front, arms folded and scowling. I understood. I think it’s fair to say that as a nurse, she had sat through many training classes by “experts” who told her how to do some intricate part of her job. I hope I never forget the feeling this nurse expressed. I well remember feeling…

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The Future of Emergency Care Starts With Rewiring (We Can’t “Treat and Street” Our Way Out of This)

Regina Shupe

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January 28, 2026

Emergency department volumes are up. Patient complexity is rising. And care teams are often newer, stretched, and carrying more emotional load than ever before. Yet many EDs are still trying to solve today’s problems with yesterday’s solutions. That’s why I wrote Rewiring the Emergency Department: Innovative Solutions for Modern Emergency Care. This book is not about incremental fixes or quick wins. It’s about rewiring how the ED is designed, led, staffed, and supported so it…

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Karma Doesn’t Need My Help

Tom McDougal

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January 21, 2026

For most of my career, I believed that being a good leader meant fixing things: fixing problems, fixing people, and fixing situations that felt unfair, inefficient, or out of my control. If something went wrong, my instinct was to step in, straighten it out, and make sure it didn’t happen again. That approach served me well in some moments, but over time, I learned a hard truth: Not everything needs to be solved, and not…

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Why Great Leaders Think Like Editors

Dan Collard

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January 14, 2026

January is in full force, and some of us are still in resolution mode. I’m going to join a gym. I’m going to start cooking a healthy meal three days a week. I’m going to get that new certification. I’m going to introduce a new process for my department. Healthcare people are doers by nature, and that’s great. Doers make things happen. But the reality is, we all have limited hours and limited energy. We…

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Start by Being Kind to Yourself

Quint Studer

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January 7, 2026

Be kind. This is how I respond when asked, “If you had one tip for a person, what would it be?” Kindness also feels like the right word to focus on as we kick off a new year. When reading the definition for kindness, words like generous, helpful, and thinking of others’ feelings are listed. Being kind to others is a great thing. My suggestion is that you include yourself as someone to be kind to. In my experience, most people are extremely…

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One Resolution That Will Make You a Better Leader (and Human) in 2026

Nicole Webb Bodie

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December 31, 2025

As we wrap up 2025, the question on everyone’s mind is: What can we expect in the year ahead? What skills should we build? What actions should we take? What trends should we watch? Technology and AI will no doubt stay front and center. But if you’re serious about self- development, I believe your real competitive advantage will lie in relationships. My prediction for 2026: The ability to build and maintain strong relationships will be…

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HPSG Pulse

GPS Leadership: Respond with Loving Care When an Employee Gets off Track

Silence Is Better Than Wrong

Someone Took a Chance on You. Now It’s Your Turn.

Speaking the Language of Love: Human-Centered Leadership in Healthcare

Rewiring Healthcare Around Two Simple Questions

The Future of Emergency Care Starts With Rewiring (We Can’t “Treat and Street” Our Way Out of This)

Karma Doesn’t Need My Help

Why Great Leaders Think Like Editors

Start by Being Kind to Yourself

One Resolution That Will Make You a Better Leader (and Human) in 2026

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