hpsg-logo
Contact Us

Precision Leader Development

From Surviving to Thriving: How Leadership Training Can Transform Post-Acute

Healthcare Plus Solutions Group
///
COVID-19 was tough on everyone, but one of the hardest hit areas was post-acute. It was a scary time. Residents were struggling. Caregivers were leaving. Stress and burnout were rampant. Organizations were in survival mode—just trying to get through the day. In the aftermath of the pandemic, post-acute is struggling with several realities. One, there’s a serious staffing shortage and high turnover. Two, morale continues to be low, in large part because of that short-staffing. Three, with…
Read Full Article
Creating the Best Odds for Being Heard

Creating the Best Odds for Being Heard

Quint Studer
///
Part Three in a Five-Part Series on Communication and Cultures of Trust For the past few weeks, we’ve been exploring the relationship between trust and communication. This is one of the central themes of The Human Margin: Building the Foundations of Trust, the new book Dr. Katherine A. Meese and I coauthored. Good communication builds trust between leaders and employees, which is why it is so important for leaders to be well-trained in this area. In last…
Read Full Article
What Keeps Leaders from Communicating Well?

What Keeps Leaders from Communicating Well?

Quint Studer
///
Part Two in a Five-Part Series on Communication and Cultures of Trust Communication is one of the most powerful tools we have for building trust. As we discussed a few weeks ago—and as Dr. Katherine A. Meese and I talk about in our new book, The Human Margin: Building the Foundations of Trust—trust is crucial in the post-Covid workplace. It’s at the heart of everything today’s employees want. Making sure leaders know what to say and…
Read Full Article
How Good Communication Helps Your Organization Thrive

How Good Communication Helps Your Organization Thrive

Quint Studer
///
Part One of A Five Part Series on Communication and Cultures of Trust In last week’s column, we talked about why building a culture of trust in your organization is more important than ever. It helps with retention, engagement, and employee well-being, and sets everyone up to do their best work. And as Dr. Katherine A. Meese and I discuss in The Human Margin, communication is one of the best tools we have for building trust. Because good…
Read Full Article
Building a Culture of Trust

Building a Culture of Trust

Quint Studer
///
The new book The Human Margin: Building the Foundations of Trust, which I coauthored with Dr. Katherine A. Meese, came out this week. I am grateful to Katherine for partnering with me on the book and to the American College of Healthcare Executives (ACHE) for agreeing to publish it. We share some of the research and insights from the book on my latest podcast available on the Healthcare Plus Solutions Group website. Click here to listen. I am…
Read Full Article

Documenting Performance Issues Is a Key Leadership Skill

Quint Studer
///
“Human resources will not let you fire anyone around here.” That is a statement I have heard over the years. It is also a statement I made at one time. It’s not that HR will not let anyone get let go. It’s that they protect the organization from decisions that do not fit its values—decisions that, if not handled well, can cost hundreds of thousands of dollars in legal fees. The real issue is the…
Read Full Article

Why Great Alignment at the Top Makes Great Performance More Likely

Quint Studer
///
“We need to have everyone on the same page.” This is a common message from the top. Another similar phrase is, “We need to have the team aligned.” It makes sense. The better an organization desires their performance to be, the more aligned the resources need to be. That starts with the most important resource: the people. In presentations I often show overhead photos of the German and American four-man bobsled teams from the 2010…
Read Full Article

5 (More) Tips for Effective Leadership

Quint Studer
///
In last week’s column, five leadership tips were shared. There are hundreds of worthwhile tips available from many resources. Many tips depend on the leader’s role, experience, and situation. The tips provided last week and today are ones that fit most individuals in any leadership position. Be interested as well as interesting. Being selected for a leadership role usually means a person is interesting. They can explain things in a way that cause people to listen. They can…
Read Full Article
5 Tips for High-Quality Healthcare Leadership

5 Tips for High-Quality Healthcare Leadership

Quint Studer
///
In preparing for one of my books, I put together leadership tips that I thought could be helpful. These tips were in the spirit of the learnings I’ve gained from my own experience as well as from working with thousands of leaders over the years. With so many people new in a leadership role these days, it is a good practice to share these tips on a regular basis. I recently presented these at a…
Read Full Article

Making the “Get-to” Shift Can Change Your Life

Quint Studer
///
Are you a “get-to” person or a “got-to/have-to” person? I start many of my presentations with a PowerPoint that shows the terms “get to” and “got to/have to” with a mark through the terms “got to/have to.” I share that while we will cover lots of material, if there is one action I hope they leave with, it is using the term “get to” versus “got to” and/or “have to.” I then ask them to…
Read Full Article