HPSG Member Login
hpsg-logo
Contact Us

Customized Coaching Solutions for Healthcare’s Leading Organizations

OUR SOLUTIONS

ACHE 2025 Congress on Healthcare…

  Don’t miss Healthcare Plus Solutions Group (HPSG) co-founders, Dan Collard and Quint Studer, speaking at the ACHE 2025 Congress…

More Details

Post-Acute Leadership Institute 2025 Atlanta…

  The Post-Acute Leadership Institute is designed to help you – and your leaders – achieve and sustain improved outcomes.…

More Details

Want to learn more? Explore our resources

A Message for Grads: Success Is a Zigzag, Not a Straight Line

Quint Studer
///
Graduation season is here again. It’s exciting to think about all the young people with a lifetime ahead to shape as they choose. There are so many possibilities available, so many paths they can take. Yet, another word for “many possibilities” is uncertainty. Sometimes, for young people (and for all people!), uncertainty can be quite scary. They may worry that the decisions they make right now will set their course for life. What if they’re making…
Read Full Article
To Improve Retention, Invest in Frontline Staff Early

To Improve Retention, Invest in Frontline Staff Early

Dan Collard
///
Originally published by Becker’s Healthcare – click here to read in Becker’s Hospital Review. In last month’s column, I wrote about how leader development is shifting. Many have traditionally used foundational group training (LDIs) as the center of their leader development. Now, more organizations are viewing LDIs as a valuable starting point; however, they’re then moving on to develop people in tailored, personalized ways. At Healthcare Plus Solutions Group®, we call this approach Precision Leader Development™ (PLD), and…
Read Full Article
How to Relieve Anxiety and Build Trust in the Workplace

Closing the Loop Relieves Anxiety and Builds Trust

Quint Studer
///
Anxiety is a real emotion, and one that receives lots of attention. Why? Because it can be a very serious issue that impacts a person’s well-being. But anxiety isn’t just connected to issues in our personal life. It also manifests in the professional realm. The form of anxiety we’ll explore today is the anxiety that can happen when we don’t “close the loop” to assure others that action has been taken. If the person you…
Read Full Article
Coworkers May Hold the Key to New Employee Retention

Coworkers May Hold the Key to New Employee Retention

Quint Studer
///
My job provides me with a fantastic opportunity to learn from many smart and successful leaders. Recently, I had the pleasure of meeting Ralph Stayer, owner of Johnsonville Foods, headquartered in Sheboygan Falls, Wisconsin. I was presenting at NCH Healthcare System in Naples, Florida, and he was in the audience. Johnsonville Foods started as a small butcher shop. Today it has more than a billion dollars in annual sales and offers products in more than…
Read Full Article
Getting Clear on Deliverables Moves Results

Getting Clear on Deliverables Moves Results

Quint Studer
///
We all have moments of clarity, those times when something we may not have been aware of becomes noticeably clear to us. A few of these came to mind over the past several weeks. One is around how we think about deliverables. Employee engagement is a topic most organizations focus on. It shows up in goals. Yet, is engagement the goal, or are items like reduced employee turnover and increased productivity the desired outcomes? This point comes up often when I…
Read Full Article
How Great Communication Pays Off: Six Signs Your Organization Is Flourishing

How Great Communication Pays Off: 6 Signs Your Organization Is Flourishing

Quint Studer
///
Part Five in a Five-Part Series on Communication and Cultures of Trust Over the past four weeks, we have explored the subject of communication and the role it plays in building a culture of trust. As we discussed early on, great communication helps leaders create clarity and reduce anxiety, demonstrate empathy and understanding, build strong relationships with employees, and much more. (All of these contribute to trust and, ultimately, high performance.) We’ve also talked about what keeps…
Read Full Article

From Surviving to Thriving: How Leadership Training Can Transform Post-Acute

Healthcare Plus Solutions Group
///
COVID-19 was tough on everyone, but one of the hardest hit areas was post-acute. It was a scary time. Residents were struggling. Caregivers were leaving. Stress and burnout were rampant. Organizations were in survival mode—just trying to get through the day. In the aftermath of the pandemic, post-acute is struggling with several realities. One, there’s a serious staffing shortage and high turnover. Two, morale continues to be low, in large part because of that short-staffing. Three, with…
Read Full Article
Today’s leader development isn’t about more. It’s about more precise.

Today’s leader development isn’t about more. It’s about more precise.

Dan Collard
///
Originally published by Becker’s Healthcare – click here to read in Becker’s Hospital Review. Many healthcare leaders (those who’ve been around for a while) cut our teeth on a certain style of development: the Leadership Development Institute, or LDI (the “big tent” approach). Everyone would get together in a big room for a day and a half while coaches and speakers downloaded a ton of content into our heads. Then, we’d walk out of the…
Read Full Article
These Conversation Starters Help Leaders Build Trust

10 Conversation Starters to Help Leaders Build Trust

Quint Studer
///
Part Four in a Five-Part Series on Communication and Cultures of Trust Welcome to the latest installment in a series on trust and communication. Last week we talked about what leaders can do to create the best odds that employees will “hear” what they’re saying and engage in the conversation. (Click here to review.) This week we’ll share some powerful tactics leaders can use to spark trust-building conversations. A great way to build trust is…
Read Full Article
Creating the Best Odds for Being Heard

Creating the Best Odds for Being Heard

Quint Studer
///
Part Three in a Five-Part Series on Communication and Cultures of Trust For the past few weeks, we’ve been exploring the relationship between trust and communication. This is one of the central themes of The Human Margin: Building the Foundations of Trust, the new book Dr. Katherine A. Meese and I coauthored. Good communication builds trust between leaders and employees, which is why it is so important for leaders to be well-trained in this area. In last…
Read Full Article