Customized Coaching Solutions for Healthcare’s Leading Organizations

OUR SOLUTIONS

Customized Coaching Solutions for Healthcare’s Leading Organizations

OUR SOLUTIONS

Customized Coaching Solutions for Healthcare’s Leading Organizations

OUR SOLUTIONS

Leadership Skill Building, Precision Leader Development

6 days ago

Three Changes to Make in 2025 to Become a Better Leader

Hard to believe, but 2024 is almost over. A good way to wrap up the old year is by thinking about what we might…

Communication, Leadership Skill Building

2 weeks ago

Two Ears and One Mouth: There Is a Reason!

You have likely heard the statement that we have two ears and one mouth for a reason: to spend twice as much time listening…

Precision Leader Development

3 weeks ago

Stop Doing Stupid Stuff…and Other Simple Leadership Advice

I recently had the pleasure of interviewing my longtime friend Dr. Thom Mayer for the Healthcare Plus Podcast. Thom, who is a crisis management…

Communication

4 weeks ago

Be a “Get To” Person

As Thanksgiving approaches, we think about gratitude. I find that our level of gratefulness shows up in the words we choose. I get to…

Change Management, Leadership Skill Building

1 month ago

Leading in an Age of Uncertainty: Mindsets to Instill in the Next Generation of Leaders

On the Healthcare Plus podcast, I recently interviewed Leonard Friedman, PhD, FACHE, director of the Executive MHA program at the George Washington University, Washington,…

Well-Being

1 month ago

How to Rewire the Mind and Heart for Gratefulness

I do my best learning when I’m working on something that does not come easy. Being naturally pessimistic, my focus is on ways to…

Communication

1 month ago

Leaders Need Appreciation Too. (It’s Not “Sucking Up”!)

When the person you report to sees you coming toward them, is their thought, Here comes some good news! or, Here comes a solution! Or…

Communication, Employee Engagement

2 months ago

There Is Great Power in the Word FAMILY

In facilitating many groups, we do a table activity. We ask each person to share with the others why they stay working in their…

Employee Engagement, Hiring and Onboarding

2 months ago

Showing Empathy to New Hires Can Make Them More Likely to Stay

What is empathy? I’ve heard it explained as being aware of, sensitive to, and having the ability to vicariously experience the thoughts and feelings…

Communication

2 months ago

Why We (Unintentionally) Withhold Information—and How to Start Sharing It

Lately I’ve been writing and speaking a lot about trust. One of the foundation stones of building a culture of trust is information sharing.…

Post-Acute Leadership Institute 2024 Summit

The Post-Acute Leadership Institute is designed to help you – and your leaders – achieve and sustain improved outcomes.…

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The Well-Being Handbook (Ebook)

Tools and Tactics to Help You and Your Organization Heal from Stress, Burnout, and Trauma

Learn More

Want to learn more? Explore our resources

Human Capital Ecosystem™ Assessment

August 9th, 2023

As you read in “Rewiring Excellence: Hardwired to Rewired”, The Human Capital Ecosystem™ Assessment is a leader-friendly version of holding…

The Human Capital Ecosystem™

July 23rd, 2022

The Human Capital Ecosystem™ is a framework to help organizations attract, retain, and engage talent. An “ecosystem” is a system…

Gaining Self-Awareness Means Having the Courage to Hear the Truth

Quint Studer

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June 3, 2024

Sharing can be a good thing—almost a magical thing. It often leads to an increase in self-awareness. In this column, we will focus on what happens when you share with someone you trust, who cares enough to provide you with objective feedback. The tape one plays in their head may not be accurate. Just the process of saying something aloud can be helpful. I am so fortunate to spend time with many people, both in…

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The Ability to Present Is a Must-Have for Leaders

Quint Studer

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May 27, 2024

Serving in a leadership role, whether formal or informal, is a fantastic opportunity to be helpful and make a difference. Being in leadership means that others recognize an individual’s ability. While I spend most of my time with people in formal leadership roles, my community work means I also interact with people who are informal leaders. I work with community volunteers who serve in a variety of community roles. Often these are nonpaid committee roles.…

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The Most Successful People Are Those Who Handle the Hard Stuff

Quint Studer

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May 20, 2024

Mark Clement, president/CEO of TriHealth in Cincinnati, Ohio, sent me a link to the video “Handle Hard Better.” The video is a talk by Kara Lawson, the women’s basketball coach at Duke. As I watched it, my own experiences came to mind: times when the going got tough and I quit, times when I did not quit, and the difference between the two. I also recalled stories about occasions when someone wanted to quit and did not,…

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A Message for Grads: Success Is a Zigzag, Not a Straight Line

Quint Studer

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May 13, 2024

Graduation season is here again. It’s exciting to think about all the young people with a lifetime ahead to shape as they choose. There are so many possibilities available, so many paths they can take. Yet, another word for “many possibilities” is uncertainty. Sometimes, for young people (and for all people!), uncertainty can be quite scary. They may worry that the decisions they make right now will set their course for life. What if they’re making…

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To Improve Retention, Invest in Frontline Staff Early

Dan Collard

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May 8, 2024

Originally published by Becker’s Healthcare – click here to read in Becker’s Hospital Review. In last month’s column, I wrote about how leader development is shifting. Many have traditionally used foundational group training (LDIs) as the center of their leader development. Now, more organizations are viewing LDIs as a valuable starting point; however, they’re then moving on to develop people in tailored, personalized ways. At Healthcare Plus Solutions Group®, we call this approach Precision Leader Development™ (PLD), and…

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How to Relieve Anxiety and Build Trust in the Workplace

Closing the Loop Relieves Anxiety and Builds Trust

Quint Studer

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May 6, 2024

Anxiety is a real emotion, and one that receives lots of attention. Why? Because it can be a very serious issue that impacts a person’s well-being. But anxiety isn’t just connected to issues in our personal life. It also manifests in the professional realm. The form of anxiety we’ll explore today is the anxiety that can happen when we don’t “close the loop” to assure others that action has been taken. If the person you…

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Coworkers May Hold the Key to New Employee Retention

Quint Studer

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April 29, 2024

My job provides me with a fantastic opportunity to learn from many smart and successful leaders. Recently, I had the pleasure of meeting Ralph Stayer, owner of Johnsonville Foods, headquartered in Sheboygan Falls, Wisconsin. I was presenting at NCH Healthcare System in Naples, Florida, and he was in the audience. Johnsonville Foods started as a small butcher shop. Today it has more than a billion dollars in annual sales and offers products in more than…

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Getting Clear on Deliverables Moves Results

Quint Studer

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April 22, 2024

We all have moments of clarity, those times when something we may not have been aware of becomes noticeably clear to us. A few of these came to mind over the past several weeks. One is around how we think about deliverables. Employee engagement is a topic most organizations focus on. It shows up in goals. Yet, is engagement the goal, or are items like reduced employee turnover and increased productivity the desired outcomes? This point comes up often when I…

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How Great Communication Pays Off: Six Signs Your Organization Is Flourishing

How Great Communication Pays Off: 6 Signs Your Organization Is Flourishing

Quint Studer

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April 15, 2024

Part Five in a Five-Part Series on Communication and Cultures of Trust Over the past four weeks, we have explored the subject of communication and the role it plays in building a culture of trust. As we discussed early on, great communication helps leaders create clarity and reduce anxiety, demonstrate empathy and understanding, build strong relationships with employees, and much more. (All of these contribute to trust and, ultimately, high performance.) We’ve also talked about what keeps…

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From Surviving to Thriving: How Leadership Training Can Transform Post-Acute

Healthcare Plus Solutions Group

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April 11, 2024

COVID-19 was tough on everyone, but one of the hardest hit areas was post-acute. It was a scary time. Residents were struggling. Caregivers were leaving. Stress and burnout were rampant. Organizations were in survival mode—just trying to get through the day. In the aftermath of the pandemic, post-acute is struggling with several realities. One, there’s a serious staffing shortage and high turnover. Two, morale continues to be low, in large part because of that short-staffing. Three, with…

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Customized Coaching Solutions for Healthcare’s Leading Organizations

Customized Coaching Solutions for Healthcare’s Leading Organizations

Customized Coaching Solutions for Healthcare’s Leading Organizations

Three Changes to Make in 2025 to Become a Better Leader

Two Ears and One Mouth: There Is a Reason!

Stop Doing Stupid Stuff…and Other Simple Leadership Advice

Be a “Get To” Person

Leading in an Age of Uncertainty: Mindsets to Instill in the Next Generation of Leaders

How to Rewire the Mind and Heart for Gratefulness

Leaders Need Appreciation Too. (It’s Not “Sucking Up”!)

There Is Great Power in the Word FAMILY

Showing Empathy to New Hires Can Make Them More Likely to Stay

Why We (Unintentionally) Withhold Information—and How to Start Sharing It

Post-Acute Leadership Institute 2024 Summit

The Busy Leader’s Handbook

The Well-Being Handbook (Ebook)

Want to learn more? Explore our resources

Human Capital Ecosystem™ Assessment

The Human Capital Ecosystem™

Gaining Self-Awareness Means Having the Courage to Hear the Truth

The Ability to Present Is a Must-Have for Leaders

The Most Successful People Are Those Who Handle the Hard Stuff

A Message for Grads: Success Is a Zigzag, Not a Straight Line

To Improve Retention, Invest in Frontline Staff Early

Closing the Loop Relieves Anxiety and Builds Trust

Coworkers May Hold the Key to New Employee Retention

Getting Clear on Deliverables Moves Results

How Great Communication Pays Off: 6 Signs Your Organization Is Flourishing

From Surviving to Thriving: How Leadership Training Can Transform Post-Acute

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