Customized Coaching Solutions for Healthcare’s Leading Organizations

OUR SOLUTIONS

Customized Coaching Solutions for Healthcare’s Leading Organizations

OUR SOLUTIONS

Customized Coaching Solutions for Healthcare’s Leading Organizations

OUR SOLUTIONS

HPSG Pulse, Leadership Skill Building

2 days ago

Addressing Disrespect Starts With a Coffee

Sometimes we find ourselves in circumstances we did not choose, but we learn from them. As a student, I was assigned to work with…

HPSG Pulse, Leadership Skill Building

4 days ago

The Future of Patient Experience Is Personal. The Skills Are Teachable.

Healthcare is making remarkable advances in personalized care, thanks in part to artificial intelligence and other innovations. But some of the most important ways…

Employee Engagement, Leadership Skill Building

1 week ago

High Performance Starts with Clarity, Rigor, and Accountability

Why do you feel your leader is successful? I am fortunate that I get to observe many leaders and organizations. I was at an…

HPSG Pulse, Leadership Skill Building

2 weeks ago

Making It Memorable and Doable (a Lesson from My Granddaughters)

It’s no secret that healthcare workers have a lot on their plates. The easier we can make it for them to remember and do…

Change Management, Employee Engagement

2 weeks ago

Understanding Often Comes Last

I often write and present on change. A change formula that I find helpful is B+A=O=U=F. The letters stand for Belief, Action, Outcomes (results),…

HPSG Pulse, Leadership Skill Building

3 weeks ago

Leaders Learn Differently. The Right Development Reflects That.

When faced with a new challenge, what do you do first? Do you start by gathering data? Do you talk it through with colleagues?…

Change Management, Employee Engagement

3 weeks ago

Change Is Hard. Here Are Six Ways Leaders Can Help Make It Happen.

I have frequent conversations with leaders regarding change. The term “change is hard” is commonly heard. At times, we can underestimate just how hard…

HPSG Pulse, Leadership Skill Building

4 weeks ago

APCs Are Being Asked to Lead. Let’s Help Them Do It Even Better.

When healthcare leaders think about advanced practice clinicians (APCs), the conversation often starts with staffing. Where do we have a gap? Where do we need…

Employee Engagement, Leadership Skill Building

4 weeks ago

Recognition Isn’t “Soft.” It’s a Needed Leadership Skill.

I have many teachers. Chester Elton and Adrian Gostick are two of them. They are best-selling authors, presenters, and coaches. Chester has presented in Pensacola,…

HPSG Pulse, Trust

1 month ago

Leading Without Authority Starts with Trust

Some of the most challenging leadership situations occur when we are expected to move important work forward, but the people we need to engage…

Rewiring Healthcare: Foundation to Future

Healthcare doesn’t need a fresh start—it needs a thoughtful rewire. Rewiring Healthcare: Foundation to Future brings together senior leaders to step back…

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Emotional Onboarding Leader Tool Kit | Healthcare Plus Solutions Group

The Well-Being Handbook (Ebook)

Tools and Tactics to Help You and Your Organization Heal from Stress, Burnout, and Trauma

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Want to learn more? Explore our resources

Human Capital Ecosystem™ Assessment

August 9th, 2023

As you read in “Rewiring Excellence: Hardwired to Rewired”, The Human Capital Ecosystem™ Assessment is a leader-friendly version of holding…

Feeling Stressed? There Is an Alternative to Fight or Flight.

Tom McDougal

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July 8, 2026

When we feel anxiety or fear, our brains trigger a response that has been proven by science, a conscious or unconscious choice of fight or flight. We all have a default, and we owe it to ourselves to know our default. I know mine; it is fight. I tend to run toward a challenge rather than run from it. If you are a healthcare executive, you likely have the same default. Flight, or retreat, is…

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Success Plates: How to Learn from What’s Going Right

Quint Studer

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July 4, 2026

We think about learning from what goes wrong. But do we also learn from our successes? It is a standard process to assess when something does not work as expected. The situation is reviewed, and changes are made. A good action is to study those who have the best outcomes. This provides a “success plate,” a template that captures what goes well. It identifies what drives the best outcomes. A senior executive in an addiction…

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Playing the Long Game: How TriHealth Built a Succession Plan That Worked

Healthcare Plus Podcast

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July 2, 2026

With the average hospital CEO tenure at 4.8 years, succession planning is no longer optional. It is a core leadership responsibility. Yet too many organizations still treat it as a late-stage conversation, a reactive scramble that starts when departure is already in view. In a recent episode of the Healthcare Plus Podcast, Quint Studer talks with Mark Clement, retiring president and CEO of TriHealth in Cincinnati, and Dr. Chris Reilly, industrial psychologist at Sperduto & Associates, about…

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The Heartbeat She Heard: When We Slow Down and Listen, We Can Make a Real Difference

Kay Kennedy

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July 1, 2026

A quiet truth runs beneath many of the most meaningful moments in healthcare: What people need most is not always clinical expertise…it is human presence. When I was young and working my first job as a graduate nurse, I cared for a 15-year-old girl who was hospitalized with pneumonia. I had no idea that a brief interaction with her would become one of the most important lessons of my career. I was working on a…

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Five Ways to Reduce Leadership Variance (and Stop Leaving Performance to Chance)

Quint Studer

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June 27, 2026

Reducing variance has been a key focus of mine for many years. Notice I said many years. It shows that reducing variance is a never-ending journey. Is leadership variance always a bad thing? There are those situations when a leader may vary an approach seeking improvement. I call these operational trials. There are times when a situation arises where a process or action needs to not be followed. These are isolated or emergency situations. In general, reducing…

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The Notes We Keep…and the Power of Saying Thank You

Quint Studer

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June 24, 2026

Ever find a letter from years back? People keep things they value. Not in terms of dollars, but in terms of how they make them feel. If you do not read further, I ask you to do this: Drop a note, card, or letter to someone who makes, or has made, an impact on your life. Take 10 seconds and close your eyes. Think about a person who has made a difference in your life,…

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Are You a Doer or a Developer?

Quint Studer

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June 20, 2026

If you leave, who will take your place? If there’s a family emergency, who can fill in for you? Should job openings be filled externally or internally with a candidate who has been developed along the way? A related question: Are individuals who achieve great individual results great at developing others? Most know the answer is “not always.” It could be that things come more naturally to them, and they assume the same is true…

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Fitness, Leadership, and the Power of Having an Expert in Your Corner

Dan Collard

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June 17, 2026

I worked out at the same gym for 14 years. I went regularly and did the same routine, over and over. Results were okay, but I had definitely reached a plateau. Then I changed gyms and enlisted the help of a personal trainer. Wow, what a difference! He really opened my eyes to some new things: simple changes I could make that helped me to do exponentially better. Before long, my results improved noticeably. This…

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The Most Important Skill a Leader Can Have Is the Ability to Develop Others

Quint Studer

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June 13, 2026

Leadership isn’t ultimately about what the leader can do. It’s about what the leader can multiply. A leader who develops others creates capacity that compounds over time. Their influence doesn’t stop with what they can do; it keeps expanding through the people they’ve poured into. In fact, the ability to develop others is one of the most important skill sets a leader can possess. Here are a few reasons why: Organizations outlast individuals. A leader…

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Rewiring Healthcare: You Can’t Anchor Others Until You’re Anchored Yourself

HPSG Faculty

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June 10, 2026

(BLOG from Rewiring Healthcare: Foundation to Future, April 28-29, in Atlanta, GA) In her session, Kay Kennedy emphasized that leadership is not a position, but rather a practice. It is about how you show up, how others experience you, and what you model every day. Her message was simple: Know what anchors you…so you can anchor others. Kay walked through all the dimensions of the Human-Centered Leadership in Healthcare® framework, including the Awakener, the Connector,…

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Customized Coaching Solutions for Healthcare’s Leading Organizations

Customized Coaching Solutions for Healthcare’s Leading Organizations

Customized Coaching Solutions for Healthcare’s Leading Organizations

Addressing Disrespect Starts With a Coffee

The Future of Patient Experience Is Personal. The Skills Are Teachable.

High Performance Starts with Clarity, Rigor, and Accountability

Making It Memorable and Doable (a Lesson from My Granddaughters)

Understanding Often Comes Last

Leaders Learn Differently. The Right Development Reflects That.

Change Is Hard. Here Are Six Ways Leaders Can Help Make It Happen.

APCs Are Being Asked to Lead. Let’s Help Them Do It Even Better.

Recognition Isn’t “Soft.” It’s a Needed Leadership Skill.

Leading Without Authority Starts with Trust

Rewiring Healthcare: Foundation to Future

Emotional Onboarding™ eBook

The Busy Leader’s Handbook

The Well-Being Handbook (Ebook)

Want to learn more? Explore our resources

Human Capital Ecosystem™ Assessment

Feeling Stressed? There Is an Alternative to Fight or Flight.

Success Plates: How to Learn from What’s Going Right

Playing the Long Game: How TriHealth Built a Succession Plan That Worked

The Heartbeat She Heard: When We Slow Down and Listen, We Can Make a Real Difference

Five Ways to Reduce Leadership Variance (and Stop Leaving Performance to Chance)

The Notes We Keep…and the Power of Saying Thank You

Are You a Doer or a Developer?

Fitness, Leadership, and the Power of Having an Expert in Your Corner

The Most Important Skill a Leader Can Have Is the Ability to Develop Others

Rewiring Healthcare: You Can’t Anchor Others Until You’re Anchored Yourself

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