When he returned to lead Apple, the late Steve Jobs shared with employees that the goal was to make much of what they do obsolete—not the mission of Apple, but the tools and techniques. His belief was that each person and every organization benefits by always being in the mode of continuous improvement. Twenty years ago, I wrote the book Hardwiring Excellence: Purpose, Worthwhile Work, Making a Difference. The Wiktionary dictionary defines hardwire this way: “to connect components…