Customized Coaching Solutions for Healthcare’s Leading Organizations

OUR SOLUTIONS

Customized Coaching Solutions for Healthcare’s Leading Organizations

OUR SOLUTIONS

Customized Coaching Solutions for Healthcare’s Leading Organizations

OUR SOLUTIONS

Leadership Skill Building

2 days ago

Great Leaders Make Time to Work on the Business (Not Just in It)

Are you working in your business or on your business? This question is in the book The E-Myth Revisited by Michael E. Gerber. For most people, the answer is “in…

Leadership Skill Building

6 days ago

Keeping the New Hire: Helping Employees Stay, Grow, and Succeed (Part Two of a Two-Part Column)

Last week we talked about how inexperience impacts your organization. The next question becomes just as important: What are you doing to help those new…

HPSG Pulse

1 week ago

The Trust-Busting Phrase Healthcare Leaders Need to Stop Using.

In my book, Karma Doesn’t Need My Help: 11 Weekly Lessons to Leadership Success and Peace, Week 2 references one of the most damaging…

Leadership Skill Building

2 weeks ago

The Hidden Impact of Inexperienced Employees (Part One of a Two-Part Column)

Today, due to Baby Boomer retirements and more workplace options, the number of new workers has risen. Inexperienced employees have a huge impact on…

HPSG Pulse

2 weeks ago

The Power of Moments in the Emergency Department

In healthcare, and especially in the emergency department, a lot can happen in a single moment. Sometimes it’s a moment that adds weight to…

Leadership Skill Building

3 weeks ago

Making a Difference: Marv and the Power of “How Can I Help?”

My friend Marv is near the end of his life on earth. By the time this is published and posted, he may have already…

HPSG Pulse

3 weeks ago

Retention Is Built in the Everyday Experience of Work

A quiet truth sits beneath every workforce conversation in healthcare: Retention doesn’t begin when someone resigns, but in the everyday experience of work. I was…

Leadership Skill Building

4 weeks ago

If You Want It to Stick, Say It Again (the Power of Repetition)

Repetition can be a good thing. If you follow my work, hardwiring is a word you are likely familiar with. It’s how I describe systems and…

Leadership Skill Building

4 weeks ago

Rewiring Healthcare Through Human-Centered Leadership

Healthcare leaders are navigating unprecedented pressure: staffing shortages, burnout, rapid technological change, and rising expectations from patients and teams alike. In this environment, leadership…

HPSG Pulse, Leadership Skill Building

1 month ago

Why the Future of Healthcare Is Bright

In healthcare today, headlines often highlight workforce shortages, financial pressures, regulatory complexity, and the many stressors facing healthcare organizations—realities that are certainly present. When…

Rewiring Healthcare: Foundation to Future

Healthcare doesn’t need a fresh start—it needs a thoughtful rewire. Rewiring Healthcare: Foundation to Future brings together senior leaders to step back…

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Emotional Onboarding™ eBook

Leader Toolkit

Learn More

The Busy Leader’s Handbook

Mini Toolkit

Learn More

The Well-Being Handbook (Ebook)

Tools and Tactics to Help You and Your Organization Heal from Stress, Burnout, and Trauma

Learn More

Want to learn more? Explore our resources

Human Capital Ecosystem™ Assessment

August 9th, 2023

As you read in “Rewiring Excellence: Hardwired to Rewired”, The Human Capital Ecosystem™ Assessment is a leader-friendly version of holding…

To Improve Retention, Invest in Frontline Staff Early

Dan Collard

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May 8, 2024

Originally published by Becker’s Healthcare – click here to read in Becker’s Hospital Review. In last month’s column, I wrote about how leader development is shifting. Many have traditionally used foundational group training (LDIs) as the center of their leader development. Now, more organizations are viewing LDIs as a valuable starting point; however, they’re then moving on to develop people in tailored, personalized ways. At Healthcare Plus Solutions Group®, we call this approach Precision Leader Development™ (PLD), and…

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How to Relieve Anxiety and Build Trust in the Workplace

Closing the Loop Relieves Anxiety and Builds Trust

Quint Studer

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May 6, 2024

Anxiety is a real emotion, and one that receives lots of attention. Why? Because it can be a very serious issue that impacts a person’s well-being. But anxiety isn’t just connected to issues in our personal life. It also manifests in the professional realm. The form of anxiety we’ll explore today is the anxiety that can happen when we don’t “close the loop” to assure others that action has been taken. If the person you…

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Coworkers May Hold the Key to New Employee Retention

Quint Studer

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April 29, 2024

My job provides me with a fantastic opportunity to learn from many smart and successful leaders. Recently, I had the pleasure of meeting Ralph Stayer, owner of Johnsonville Foods, headquartered in Sheboygan Falls, Wisconsin. I was presenting at NCH Healthcare System in Naples, Florida, and he was in the audience. Johnsonville Foods started as a small butcher shop. Today it has more than a billion dollars in annual sales and offers products in more than…

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Getting Clear on Deliverables Moves Results

Quint Studer

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April 22, 2024

We all have moments of clarity, those times when something we may not have been aware of becomes noticeably clear to us. A few of these came to mind over the past several weeks. One is around how we think about deliverables. Employee engagement is a topic most organizations focus on. It shows up in goals. Yet, is engagement the goal, or are items like reduced employee turnover and increased productivity the desired outcomes? This point comes up often when I…

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How Great Communication Pays Off: Six Signs Your Organization Is Flourishing

How Great Communication Pays Off: 6 Signs Your Organization Is Flourishing

Quint Studer

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April 15, 2024

Part Five in a Five-Part Series on Communication and Cultures of Trust Over the past four weeks, we have explored the subject of communication and the role it plays in building a culture of trust. As we discussed early on, great communication helps leaders create clarity and reduce anxiety, demonstrate empathy and understanding, build strong relationships with employees, and much more. (All of these contribute to trust and, ultimately, high performance.) We’ve also talked about what keeps…

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From Surviving to Thriving: How Leadership Training Can Transform Post-Acute

Healthcare Plus Solutions Group

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April 11, 2024

COVID-19 was tough on everyone, but one of the hardest hit areas was post-acute. It was a scary time. Residents were struggling. Caregivers were leaving. Stress and burnout were rampant. Organizations were in survival mode—just trying to get through the day. In the aftermath of the pandemic, post-acute is struggling with several realities. One, there’s a serious staffing shortage and high turnover. Two, morale continues to be low, in large part because of that short-staffing. Three, with…

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Today’s leader development isn’t about more. It’s about more precise.

Dan Collard

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April 11, 2024

Originally published by Becker’s Healthcare – click here to read in Becker’s Hospital Review. Many healthcare leaders (those who’ve been around for a while) cut our teeth on a certain style of development: the Leadership Development Institute, or LDI (the “big tent” approach). Everyone would get together in a big room for a day and a half while coaches and speakers downloaded a ton of content into our heads. Then, we’d walk out of the…

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These Conversation Starters Help Leaders Build Trust

10 Conversation Starters to Help Leaders Build Trust

Quint Studer

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April 8, 2024

Part Four in a Five-Part Series on Communication and Cultures of Trust Welcome to the latest installment in a series on trust and communication. Last week we talked about what leaders can do to create the best odds that employees will “hear” what they’re saying and engage in the conversation. (Click here to review.) This week we’ll share some powerful tactics leaders can use to spark trust-building conversations. A great way to build trust is…

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Creating the Best Odds for Being Heard

Quint Studer

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April 1, 2024

Part Three in a Five-Part Series on Communication and Cultures of Trust For the past few weeks, we’ve been exploring the relationship between trust and communication. This is one of the central themes of The Human Margin: Building the Foundations of Trust, the new book Dr. Katherine A. Meese and I coauthored. Good communication builds trust between leaders and employees, which is why it is so important for leaders to be well-trained in this area. In last…

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What Keeps Leaders from Communicating Well?

Quint Studer

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March 25, 2024

Part Two in a Five-Part Series on Communication and Cultures of Trust Communication is one of the most powerful tools we have for building trust. As we discussed a few weeks ago—and as Dr. Katherine A. Meese and I talk about in our new book, The Human Margin: Building the Foundations of Trust—trust is crucial in the post-Covid workplace. It’s at the heart of everything today’s employees want. Making sure leaders know what to say and…

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Customized Coaching Solutions for Healthcare’s Leading Organizations

Customized Coaching Solutions for Healthcare’s Leading Organizations

Customized Coaching Solutions for Healthcare’s Leading Organizations

Great Leaders Make Time to Work on the Business (Not Just in It)

Keeping the New Hire: Helping Employees Stay, Grow, and Succeed (Part Two of a Two-Part Column)

The Trust-Busting Phrase Healthcare Leaders Need to Stop Using.

The Hidden Impact of Inexperienced Employees (Part One of a Two-Part Column)

The Power of Moments in the Emergency Department

Making a Difference: Marv and the Power of “How Can I Help?”

Retention Is Built in the Everyday Experience of Work

If You Want It to Stick, Say It Again (the Power of Repetition)

Rewiring Healthcare Through Human-Centered Leadership

Why the Future of Healthcare Is Bright

Rewiring Healthcare: Foundation to Future

Emotional Onboarding™ eBook

The Busy Leader’s Handbook

The Well-Being Handbook (Ebook)

Want to learn more? Explore our resources

Human Capital Ecosystem™ Assessment

To Improve Retention, Invest in Frontline Staff Early

Closing the Loop Relieves Anxiety and Builds Trust

Coworkers May Hold the Key to New Employee Retention

Getting Clear on Deliverables Moves Results

How Great Communication Pays Off: 6 Signs Your Organization Is Flourishing

From Surviving to Thriving: How Leadership Training Can Transform Post-Acute

Today’s leader development isn’t about more. It’s about more precise.

10 Conversation Starters to Help Leaders Build Trust

Creating the Best Odds for Being Heard

What Keeps Leaders from Communicating Well?

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