Customized Coaching Solutions for Healthcare’s Leading Organizations

OUR SOLUTIONS

Customized Coaching Solutions for Healthcare’s Leading Organizations

OUR SOLUTIONS

Customized Coaching Solutions for Healthcare’s Leading Organizations

OUR SOLUTIONS

Precision Leader Development

4 days ago

Stop Doing Stupid Stuff…and Other Simple Leadership Advice

I recently had the pleasure of interviewing my longtime friend Dr. Thom Mayer for the Healthcare Plus Podcast. Thom, who is a crisis management…

Communication

2 weeks ago

Be a “Get To” Person

As Thanksgiving approaches, we think about gratitude. I find that our level of gratefulness shows up in the words we choose. I get to…

Change Management, Leadership Skill Building

2 weeks ago

Leading in an Age of Uncertainty: Mindsets to Instill in the Next Generation of Leaders

On the Healthcare Plus podcast, I recently interviewed Leonard Friedman, PhD, FACHE, director of the Executive MHA program at the George Washington University, Washington,…

Well-Being

3 weeks ago

How to Rewire the Mind and Heart for Gratefulness

I do my best learning when I’m working on something that does not come easy. Being naturally pessimistic, my focus is on ways to…

Communication

4 weeks ago

Leaders Need Appreciation Too. (It’s Not “Sucking Up”!)

When the person you report to sees you coming toward them, is their thought, Here comes some good news! or, Here comes a solution! Or…

Communication, Employee Engagement

1 month ago

There Is Great Power in the Word FAMILY

In facilitating many groups, we do a table activity. We ask each person to share with the others why they stay working in their…

Employee Engagement, Hiring and Onboarding

1 month ago

Showing Empathy to New Hires Can Make Them More Likely to Stay

What is empathy? I’ve heard it explained as being aware of, sensitive to, and having the ability to vicariously experience the thoughts and feelings…

Communication

2 months ago

Why We (Unintentionally) Withhold Information—and How to Start Sharing It

Lately I’ve been writing and speaking a lot about trust. One of the foundation stones of building a culture of trust is information sharing.…

News

2 months ago

What It Takes to Be a Best Places to Work Organization

Modern Healthcare just released its 2024 Best Places to Work in Healthcare List. We were so pleased that three Healthcare Plus Solutions Group® (HPSG) partners—Floyd Lee…

Employee Engagement, Well-Being

2 months ago

Belonging Matters. Here Are a Few Ways to Help Create It.

My next book will be on belonging. Over the years, I have written and spoken on this subject. When a person has the sense…

Post-Acute Leadership Institute 2024 Summit

The Post-Acute Leadership Institute is designed to help you – and your leaders – achieve and sustain improved outcomes.…

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The Well-Being Handbook (Ebook)

Tools and Tactics to Help You and Your Organization Heal from Stress, Burnout, and Trauma

Learn More

Want to learn more? Explore our resources

Human Capital Ecosystem™ Assessment

August 9th, 2023

As you read in “Rewiring Excellence: Hardwired to Rewired”, The Human Capital Ecosystem™ Assessment is a leader-friendly version of holding…

The Human Capital Ecosystem™

July 23rd, 2022

The Human Capital Ecosystem™ is a framework to help organizations attract, retain, and engage talent. An “ecosystem” is a system…

It’s a Tough Time for Middle Managers. Here’s How to Make Their Lives Easier.

Quint Studer

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June 8, 2022

All jobs have their good points and their moments of challenge. To me, one of the most challenging roles of all is done by those who work in middle management. A middle manager is not in the senior role and not in the hourly role. They are sandwiched in between and are expected to meet the needs of both groups. As discussed in this column a few years ago, the best organizations tend to be…

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It’s Time to Bring Back Accountability. Here’s How.

Quint Studer

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May 16, 2022

When can we start holding people accountable again? This is a question I frequently receive. It does not mean that there is no accountability. What it does mean is that due to staff shortages, leaders are tending to lower the bar on expectations and accountability. It makes sense. If there are not enough staff to provide service, the business may need to reduce hours. This can lead to not having enough revenue to keep the doors…

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When Engaging Employees, Everyone Is an N of 1

Quint Studer

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March 8, 2022

I read lots of research. That means I regularly see formulas like N=500 or N=600 or N=1,000. The N stands for number, and the number afterward stands for how many people are included in the data. In essence, for research purposes, the larger the number the better in most cases. Statistics is very interesting to me. For instance, there is a certain number at which the results are considered reliable. The higher the N, the better the…

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Compliance Builders: Ten Tips to Move People Through the “Defiance” Stage of Change

Quint Studer

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February 21, 2022

We learn by doing. Recently a personal situation came up that I did not know how to handle. I called someone to ask for advice. The advice I received was to be compliant with the process that people with expertise were recommending. It seems the more experience I get, the easier it is to break what I once made complex down to simple steps. I believe that is true for many people. My father was…

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Defiance, Compliance, Reliance: Moving People Through the Phases of Change

Quint Studer

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December 7, 2021

This column is about how to lead change. I am starting with a story on traffic roundabouts. They are a great example of leading change due to people’s initial reaction to them. I live in Pensacola, Florida. I live close to 17th Street. It intersects with Main Street (Bayfront), which is a major thoroughfare for people going to and from Pensacola to Gulf Breeze and Pensacola Beach. When a new bridge was announced, the plans included…

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In Hard Times, Communication Will Save You

Quint Studer

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October 3, 2020

As some of you know, I have started a biweekly podcast in which I chat with leaders from all industries on how they’re tackling the many challenges we face today. Most recently I had the privilege of speaking with Mark Clement, who is the CEO and president of TriHealth, a $2.1 billion healthcare system in Cincinnati, Ohio. (Click here to listen.) This was an important conversation for several reasons. One, healthcare has been one of the hardest-hit industries during…

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Do You Know How to Delegate Effectively?

Quint Studer

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January 1, 2020

Some people may see delegation as simple – handing off an assignment to another person. But it’s not merely a task, it’s a leadership skill. This skill doesn’t just help at work, either. They can help in a community, a church and with family. Delegation is moving action to the best place in the organization. When it’s done well, delegation frees up the manager to focus on other items, it builds depth in the organization…

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Customized Coaching Solutions for Healthcare’s Leading Organizations

Customized Coaching Solutions for Healthcare’s Leading Organizations

Customized Coaching Solutions for Healthcare’s Leading Organizations

Stop Doing Stupid Stuff…and Other Simple Leadership Advice

Be a “Get To” Person

Leading in an Age of Uncertainty: Mindsets to Instill in the Next Generation of Leaders

How to Rewire the Mind and Heart for Gratefulness

Leaders Need Appreciation Too. (It’s Not “Sucking Up”!)

There Is Great Power in the Word FAMILY

Showing Empathy to New Hires Can Make Them More Likely to Stay

Why We (Unintentionally) Withhold Information—and How to Start Sharing It

What It Takes to Be a Best Places to Work Organization

Belonging Matters. Here Are a Few Ways to Help Create It.

Post-Acute Leadership Institute 2024 Summit

The Busy Leader’s Handbook

The Well-Being Handbook (Ebook)

Want to learn more? Explore our resources

Human Capital Ecosystem™ Assessment

The Human Capital Ecosystem™

It’s a Tough Time for Middle Managers. Here’s How to Make Their Lives Easier.

It’s Time to Bring Back Accountability. Here’s How.

When Engaging Employees, Everyone Is an N of 1

Compliance Builders: Ten Tips to Move People Through the “Defiance” Stage of Change

Defiance, Compliance, Reliance: Moving People Through the Phases of Change

In Hard Times, Communication Will Save You

Do You Know How to Delegate Effectively?

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