Customized Coaching Solutions for Healthcare’s Leading Organizations

Want to learn more? Explore our resources

christina-wocintechchat

Compliance Builders: Ten Tips to Move People Through the “Defiance” Stage of Change

///
We learn by doing. Recently a personal situation came up that I did not know how to handle. I called someone to ask for advice. The advice I received was to be compliant with the process that people with expertise were recommending. It seems the more experience I get, the easier it is to break what I once made complex down to simple steps. I believe that is true for many people. My father was…
Read Full Article
264861ff-e8aa-48bb-91b9-70802e272116-_17th_Ave_Roundabout_1-scaled-ph6jmagj1n1sa77a220aixb0s5gqa48ct09lbjvnns

Defiance, Compliance, Reliance: Moving People Through the Phases of Change

///
This column is about how to lead change. I am starting with a story on traffic roundabouts. They are a great example of leading change due to people’s initial reaction to them. I live in Pensacola, Florida. I live close to 17th Street. It intersects with Main Street (Bayfront), which is a major thoroughfare for people going to and from Pensacola to Gulf Breeze and Pensacola Beach. When a new bridge was announced, the plans included…
Read Full Article

In Hard Times, Communication Will Save You

///
As some of you know, I have started a biweekly podcast in which I chat with leaders from all industries on how they’re tackling the many challenges we face today. Most recently I had the privilege of speaking with Mark Clement, who is the CEO and president of TriHealth, a $2.1 billion healthcare system in Cincinnati, Ohio. (Click here to listen.) This was an important conversation for several reasons. One, healthcare has been one of the hardest-hit industries during…
Read Full Article
Medical Team Meeting

Do You Know How to Delegate Effectively?

///
Some people may see delegation as simple – handing off an assignment to another person. But it’s not merely a task, it’s a leadership skill. This skill doesn’t just help at work, either. They can help in a community, a church and with family. Delegation is moving action to the best place in the organization. When it’s done well, delegation frees up the manager to focus on other items, it builds depth in the organization…
Read Full Article