Customized Coaching Solutions for Healthcare’s Leading Organizations

OUR SOLUTIONS

Customized Coaching Solutions for Healthcare’s Leading Organizations

OUR SOLUTIONS

Customized Coaching Solutions for Healthcare’s Leading Organizations

OUR SOLUTIONS

Emotional Onboarding

4 days ago

Creating Psychological Safety for New Hires

Psychological safety is a term that has been around for years. It means creating a culture in which people feel safe sharing their ideas, concerns,…

Communication, HPSG Pulse

7 days ago

One Resolution That Will Make You a Better Leader (and Human) in 2026

As we wrap up 2025, the question on everyone’s mind is: What can we expect in the year ahead? What skills should we build?…

Employee Engagement

2 weeks ago

Take Time to Collect the Bright Spots of 2025

Sometimes as we’re wrapping up the year, it’s easy to drift into negativity. End-of-year evaluations tend to produce mixed findings—some areas show strong results,…

Uncategorized

2 weeks ago

HitnSpin — Kompleksowa recenzja kasyna online dla polskich graczy

W świecie kasyn online wybór odpowiedniej platformy może zadecydować o jakości rozrywki i bezpieczeństwie, dlatego warto wiedzieć, na co zwracać uwagę przed rejestracją. Ten…

Blog

2 weeks ago

How Modern Technology Shapes the iGaming Experience

How Modern Technology Shapes the iGaming Experience The iGaming industry has evolved rapidly over the last decade, driven by innovations in software, regulation and…

Leadership Skill Building

3 weeks ago

What Being a Good Mentee Looks Like (and Why It Matters)

People need mentors now more than ever. Career paths are more uncertain. AI, technology, and economic shifts are creating cultures of uncertainty; working with a…

Leadership Skill Building, Patient Experience

3 weeks ago

Human-Centered Leadership Joins HPSG: How Three Nurse Leaders Turned Evidence Into a Movement

When the founders of uLeadership—Kay Kennedy, Lucy Leclerc, and Susan Campis—met in 2019, they were seasoned nurse executives who had spent years working all…

HPSG Pulse, Leadership Skill Building

3 weeks ago

My Word of the Year (drumroll please…): Genfluencer

With 2026 bearing down on us, everyone is coming up with their Word of the Year. Merriam-Webster chose “slop.” Oxford University Press chose “rage bait.” Dictionary.com chose “67”—and…

Employee Engagement

4 weeks ago

Low Turnover Does Not Always Mean High Engagement

Top leaders often say their company is about people. They may believe their focus on people is felt throughout the company. But do the…

HPSG Pulse, Leadership Skill Building

4 weeks ago

Become a World-Class Noticer

We can get so caught up in just doing our job that we stop noticing opportunities to make things better for our patients, our…

Rewiring Healthcare: Foundation to Future

Healthcare doesn’t need a fresh start—it needs a thoughtful rewire. Rewiring Healthcare: Foundation to Future brings together senior leaders to step back…

More Details

Emotional Onboarding Leader Tool Kit | Healthcare Plus Solutions Group

The Well-Being Handbook (Ebook)

Tools and Tactics to Help You and Your Organization Heal from Stress, Burnout, and Trauma

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Want to learn more? Explore our resources

Human Capital Ecosystem™ Assessment

August 9th, 2023

As you read in “Rewiring Excellence: Hardwired to Rewired”, The Human Capital Ecosystem™ Assessment is a leader-friendly version of holding…

The Human Capital Ecosystem™

July 23rd, 2022

The Human Capital Ecosystem™ is a framework to help organizations attract, retain, and engage talent. An “ecosystem” is a system…

Be the Boss of Your Brain: A Framework to Help Leaders Fight Burnout and THRIVE

Healthcare Plus Solutions Group

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April 3, 2025

While the path to healthcare leadership can be exhilarating, it can also wear people down when they don’t know how to manage the stress that comes with it. Yet it is possible for leaders (and everyone) to avoid burnout and thrive in healthcare, regardless of our industry’s pressures. It requires being what Annamarí Dietrichson calls “the boss of your brain.”

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How (and Why) to Make Continuous Improvement Part of Your Culture

Quint Studer

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March 29, 2025

Part two of a two-part series on innovation Innovation often comes from outside an organization. Why? “Outsiders” have fresh eyes and are not undoing something from the inside. As discussed last week, people are comfortable with things staying the same (assuming what is taking place works to a degree). In a session on change, the presenter asked us to cross our arms. We did this easily. For me, it is my left arm over my right. We…

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Natasha Lee | The Healthcare Plus Podcast

Day One and Beyond: Helping Remote Hires Feel They Belong…From the Beginning.

Healthcare Plus Solutions Group

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March 27, 2025

Belonging is a powerful force. When employees feel it, the whole organization thrives. Teams are stronger and more productive. People are more receptive to be coached. High performers become “ambassadors” who bring in other high performers. It makes sense to create belonging right away, which is why it’s a central tenet of our Emotional Onboarding™ system. But what if you’re hiring remote employees? How do you create belonging then? In a recent podcast with Dan Collard, Natasha Lee, the…

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The Best Leaders Are “Unsettlers.” (Moving People Past Pushback.)

Quint Studer

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March 22, 2025

Part one of a two-part series on innovation. March 20th was the first day of Spring. I find people are psychologically motivated this time of year to take a fresh look at how we do things and make positive changes. That’s why this felt like the perfect time for a two-part series on innovation. “The six most expensive words in business are: ‘We’ve always done it that way.’” Abby Spence, the CEO/Administrator for Signature HealthCARE of…

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Six Powerful Tactics That Elevate Patient Experience

Healthcare Plus Solutions Group

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March 20, 2025

Patient experience has changed tremendously over the years. Early in Quint Studer’s career, some 80 percent of C-suite people were unaware of their results in this area. Today, in part due to Quint’s work in the field—he connected patient care to the concept of customer service, and has been credited with putting patient experience “on the map”—it is now a vital part of healthcare. Even so, with budget reductions, restructuring, and other challenges, many organizations…

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The “Trust Trilogy”: Three Employee Engagement Survey Questions That Help Measure Trust

Quint Studer

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March 15, 2025

The Human Margin: Building the Foundations of Trust is a book written by Katherine A. Meese, PhD, and me. Why did we author this book? The research studied by Dr. Meese shows the significant impact trust has on organizational performance. When trust is high, there is better employee retention. Better employee retention leads to better results across the board. As Dr. Meese and I have presented on this topic, it is gratifying to show organizations that…

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Dr. Katherine Meese | The Healthcare Plus Podcast

Great Job Descriptions Set the Right Expectations from (Before) Day One.

Healthcare Plus Solutions Group

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March 11, 2025

We all know finding and keeping great employees is one of the top priorities in healthcare. What we may not realize is the process starts the first time a candidate interacts with our organization: the minute they read the job description. That said, how much time and thought do you put into yours? Many organizations just use a template. They see the job description purpose as conveying the position’s main responsibilities, expectations, and qualifications. They figure We can…

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NEWS: Healthcare Luminary Quint Studer Honored With 2025 Baldrige Foundation Leadership Award

Healthcare Plus Solutions Group

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March 11, 2025

For Immediate Release For more information, please contact Dottie DeHart, DeHart & Company Public Relations, at (828) 234-7483 or Dottie@dehartandcompany.com. Healthcare Luminary Quint Studer Honored With 2025 Baldrige Foundation Leadership Award Pensacola, FL (March 2025)—Quint Studer, co-founder of Pensacola’s Healthcare Plus Solutions Group® (HPSG), has been named one of the 2025 recipients of the Baldrige Foundation Leadership Excellence Awards. The award, given by the Foundation for the Malcolm Baldrige National Quality Award, Inc., recognizes leaders who embody Baldrige leadership…

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In Mature Workplaces, People Carry Their Own Messages

Quint Studer

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March 10, 2025

What we permit, we promote. I learned this phrase from speaker and author Liz Jazwiec. If new ideas and challenges are permitted and celebrated, more of each will take place. On the less positive side, permitting can reinforce actions that are not good. For example: A person regularly shows up late, and nothing happens…a leader repeatedly misses goals, and nothing happens…a person gossips, and nothing happens. The results are lateness, missed goals, and increased gossip. This…

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The Sooner We Measure What May Be Wrong, the Sooner We Can Make It Right

Quint Studer

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March 3, 2025

“We need to eat our own cooking.” This is a statement that resonates with me. I write and speak about customer service, employee engagement, creating cultures of high performance, and building foundations of trust. I feel it’s important to practice what I advise others to do. This includes measuring how we’re doing in these areas. When I was at Holy Cross Hospital in Chicago, we became well known for having excellent patient experience. I spoke at…

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Customized Coaching Solutions for Healthcare’s Leading Organizations

Customized Coaching Solutions for Healthcare’s Leading Organizations

Customized Coaching Solutions for Healthcare’s Leading Organizations

Creating Psychological Safety for New Hires

One Resolution That Will Make You a Better Leader (and Human) in 2026

Take Time to Collect the Bright Spots of 2025

HitnSpin — Kompleksowa recenzja kasyna online dla polskich graczy

How Modern Technology Shapes the iGaming Experience

What Being a Good Mentee Looks Like (and Why It Matters)

Human-Centered Leadership Joins HPSG: How Three Nurse Leaders Turned Evidence Into a Movement

My Word of the Year (drumroll please…): Genfluencer

Low Turnover Does Not Always Mean High Engagement

Become a World-Class Noticer

Rewiring Healthcare: Foundation to Future

Emotional Onboarding™ eBook

The Busy Leader’s Handbook

The Well-Being Handbook (Ebook)

Want to learn more? Explore our resources

Human Capital Ecosystem™ Assessment

The Human Capital Ecosystem™

Be the Boss of Your Brain: A Framework to Help Leaders Fight Burnout and THRIVE

How (and Why) to Make Continuous Improvement Part of Your Culture

Day One and Beyond: Helping Remote Hires Feel They Belong…From the Beginning.

The Best Leaders Are “Unsettlers.” (Moving People Past Pushback.)

Six Powerful Tactics That Elevate Patient Experience

The “Trust Trilogy”: Three Employee Engagement Survey Questions That Help Measure Trust

Great Job Descriptions Set the Right Expectations from (Before) Day One.

NEWS: Healthcare Luminary Quint Studer Honored With 2025 Baldrige Foundation Leadership Award

In Mature Workplaces, People Carry Their Own Messages

The Sooner We Measure What May Be Wrong, the Sooner We Can Make It Right

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