Customized Coaching Solutions for Healthcare’s Leading Organizations

OUR SOLUTIONS

Customized Coaching Solutions for Healthcare’s Leading Organizations

OUR SOLUTIONS

Customized Coaching Solutions for Healthcare’s Leading Organizations

OUR SOLUTIONS

HPSG Pulse

1 day ago

The One Relationship That Shapes Everything Else in Healthcare (and How to Keep It Strong)

If you want to understand why a nurse, tech, or frontline clinician stays, struggles, or walks out the door, don’t look at the org…

Patient Experience

5 days ago

Reducing Anxiety: The Foundation of Creating a Great Customer Experience

Anxiety is a normal human condition. We feel it in the form of worry, nervousness, or discomfort about a situation that may involve uncertainty,…

HPSG Pulse

1 week ago

Why Your Team Feels Your Stress (Even When You Don’t Say a Word)

Leaders often underestimate how loudly their silence speaks. Even when you think you’re holding it together, your team is reading every micro-shift in your…

Leadership Skill Building

2 weeks ago

Some Lessons Are Worth Repeating (and a New Tip from Mike Harbour).

When one writes hundreds of columns, certain themes show up over and over. A reason is that there are areas in leadership in which…

Uncategorized

2 weeks ago

Throughput Is Not Just an ED Problem

Emergency department throughput is one of those challenges that never seems to go away, and for good reason. Slow flow means longer waits, more…

Leadership Skill Building

3 weeks ago

Why New Leaders Struggle…and How to Set Them Up to Succeed

When a person is asked to take on a leadership role, it is done with good intentions. The person does not do as well…

HPSG Pulse

3 weeks ago

AHA’s 2026 Leadership Summit: Leading from the Intersection of Change and Trust

I recently had the opportunity to present at the American Hospital Association’s 2026 Leadership Summit. The theme of this year’s gathering was (Re)Designing Care Delivery…

Leadership Skill Building

4 weeks ago

Transparency Builds Accountability…and Accountability Creates Students

When performance is visible, accountability follows. Being transparent with goals and outcomes achieves alignment and clarity. It demonstrates progress. It shows which people and…

Hiring and Onboarding

4 weeks ago

Leaders Need Belonging, Too: A Playbook for Showing Up in a New Culture

Healthcare has spent years talking about belonging for frontline employees, and rightly so. But there is a version of the belonging conversation that gets…

HPSG Pulse

4 weeks ago

The Cost of Waiting for the Right Conditions

Recently my grandchildren, whom I call the “littles,” taught me an important leadership lesson. We were walking along a beach without any beach toys,…

Rewiring Healthcare: Foundation to Future

Healthcare doesn’t need a fresh start—it needs a thoughtful rewire. Rewiring Healthcare: Foundation to Future brings together senior leaders to step back…

More Details

Emotional Onboarding Leader Tool Kit | Healthcare Plus Solutions Group

The Well-Being Handbook (Ebook)

Tools and Tactics to Help You and Your Organization Heal from Stress, Burnout, and Trauma

Learn More

Want to learn more? Explore our resources

Human Capital Ecosystem™ Assessment

August 9th, 2023

As you read in “Rewiring Excellence: Hardwired to Rewired”, The Human Capital Ecosystem™ Assessment is a leader-friendly version of holding…

Compliance Builders: Ten Tips to Move People Through the “Defiance” Stage of Change

Quint Studer

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February 21, 2022

We learn by doing. Recently a personal situation came up that I did not know how to handle. I called someone to ask for advice. The advice I received was to be compliant with the process that people with expertise were recommending. It seems the more experience I get, the easier it is to break what I once made complex down to simple steps. I believe that is true for many people. My father was…

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Defiance, Compliance, Reliance: Moving People Through the Phases of Change

Quint Studer

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December 7, 2021

This column is about how to lead change. I am starting with a story on traffic roundabouts. They are a great example of leading change due to people’s initial reaction to them. I live in Pensacola, Florida. I live close to 17th Street. It intersects with Main Street (Bayfront), which is a major thoroughfare for people going to and from Pensacola to Gulf Breeze and Pensacola Beach. When a new bridge was announced, the plans included…

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Stress, Trauma, and Well-being

Healthcare Plus Solutions Group

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July 14, 2021

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In Hard Times, Communication Will Save You

Quint Studer

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October 3, 2020

As some of you know, I have started a biweekly podcast in which I chat with leaders from all industries on how they’re tackling the many challenges we face today. Most recently I had the privilege of speaking with Mark Clement, who is the CEO and president of TriHealth, a $2.1 billion healthcare system in Cincinnati, Ohio. (Click here to listen.) This was an important conversation for several reasons. One, healthcare has been one of the hardest-hit industries during…

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Do You Know How to Delegate Effectively?

Quint Studer

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January 1, 2020

Some people may see delegation as simple – handing off an assignment to another person. But it’s not merely a task, it’s a leadership skill. This skill doesn’t just help at work, either. They can help in a community, a church and with family. Delegation is moving action to the best place in the organization. When it’s done well, delegation frees up the manager to focus on other items, it builds depth in the organization…

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Customized Coaching Solutions for Healthcare’s Leading Organizations

Customized Coaching Solutions for Healthcare’s Leading Organizations

Customized Coaching Solutions for Healthcare’s Leading Organizations

The One Relationship That Shapes Everything Else in Healthcare (and How to Keep It Strong)

Reducing Anxiety: The Foundation of Creating a Great Customer Experience

Why Your Team Feels Your Stress (Even When You Don’t Say a Word)

Some Lessons Are Worth Repeating (and a New Tip from Mike Harbour).

Throughput Is Not Just an ED Problem

Why New Leaders Struggle…and How to Set Them Up to Succeed

AHA’s 2026 Leadership Summit: Leading from the Intersection of Change and Trust

Transparency Builds Accountability…and Accountability Creates Students

Leaders Need Belonging, Too: A Playbook for Showing Up in a New Culture

The Cost of Waiting for the Right Conditions

Rewiring Healthcare: Foundation to Future

Emotional Onboarding™ eBook

The Busy Leader’s Handbook

The Well-Being Handbook (Ebook)

Want to learn more? Explore our resources

Human Capital Ecosystem™ Assessment

Compliance Builders: Ten Tips to Move People Through the “Defiance” Stage of Change

Defiance, Compliance, Reliance: Moving People Through the Phases of Change

Stress, Trauma, and Well-being

In Hard Times, Communication Will Save You

Do You Know How to Delegate Effectively?

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