HPSG Member Login
hpsg-logo
Contact Us

Customized Coaching Solutions for Healthcare’s Leading Organizations

OUR SOLUTIONS

ACHE 2025 Congress on Healthcare…

  Don’t miss Healthcare Plus Solutions Group (HPSG) co-founders, Dan Collard and Quint Studer, speaking at the ACHE 2025 Congress…

More Details

Post-Acute Leadership Institute 2025 Atlanta…

  The Post-Acute Leadership Institute is designed to help you – and your leaders – achieve and sustain improved outcomes.…

More Details

Want to learn more? Explore our resources

Be a “Get To” Person

Be a “Get To” Person

Quint Studer
///
As Thanksgiving approaches, we think about gratitude. I find that our level of gratefulness shows up in the words we choose. I get to be with people on a regular basis, as organizations ask me to speak at events. I always individualize the content to the organization. One size never fits all. Yet there is one common theme I do find applies to every group. I always ask, “When you are getting ready to take…
Read Full Article
Leading in an Age of Uncertainty: Mindsets to Instill in the Next Generation of Leaders

Leading in an Age of Uncertainty: Mindsets to Instill in the Next Generation of Leaders

Quint Studer
///
On the Healthcare Plus podcast, I recently interviewed Leonard Friedman, PhD, FACHE, director of the Executive MHA program at the George Washington University, Washington, D.C. He and his colleague Wayne Psek, MD, PhD, had written an article in Healthcare Executive. The title, “Developing Leadership Competencies for an Uncertain Future,” caught my attention. In healthcare, we have so many new leaders. We hear a lot about getting back to basics, but how do we do that when so many…
Read Full Article
How to Rewire the Mind and Heart for Gratefulness

How to Rewire the Mind and Heart for Gratefulness

Quint Studer
///
I do my best learning when I’m working on something that does not come easy. Being naturally pessimistic, my focus is on ways to become optimistic. Being naturally afraid and anxious leads to the search to be grateful and less fearful. My search for results leads me to understand how important structure is to achieve the results. There is a saying, “I did not get what I wanted; however, what I got was what I…
Read Full Article
Leaders Need Appreciation Too. (It’s Not “Sucking Up”!)

Leaders Need Appreciation Too. (It’s Not “Sucking Up”!)

Quint Studer
///
When the person you report to sees you coming toward them, is their thought, Here comes some good news! or, Here comes a solution! Or is their emotion more like, What now? In my talks, I often cite the opposite scenario: what employees think when a supervisor contacts them. Some examples of this are below. But keep reading to see what happens when the message is reversed. A question I ask groups is, “When you receive…
Read Full Article
There Is Great Power in the Word FAMILY

There Is Great Power in the Word FAMILY

Quint Studer
///
In facilitating many groups, we do a table activity. We ask each person to share with the others why they stay working in their organization. Having now facilitated this a thousand times, the word I hear most often—in fact, almost always—is family. “My coworkers are like my family.” “I spend more waking hours with my coworkers than my family.” “When my mother was sick, my coworkers held me together.” “When my son died in an accident,…
Read Full Article
Showing Empathy to New Hires Can Make Them More Likely to Stay

Showing Empathy to New Hires Can Make Them More Likely to Stay

Quint Studer
///
What is empathy? I’ve heard it explained as being aware of, sensitive to, and having the ability to vicariously experience the thoughts and feelings of another. Empathy continues to make a difference in people’s lives. Showing empathy in the workplace can start when an employee is first hired or takes on a new role in the organization. When a person accepts a job, they do not do so with the goal of not having the…
Read Full Article

Why We (Unintentionally) Withhold Information—and How to Start Sharing It

Quint Studer
///
Lately I’ve been writing and speaking a lot about trust. One of the foundation stones of building a culture of trust is information sharing. It’s so important that leaders share information, not just with our own department but across the organization. It breaks down silos, prevents mistakes and duplication of work, and lays the groundwork for good decision making. And, as I will share later, there are lots of other benefits too. But first, let’s…
Read Full Article
What It Takes to Be a Best Places to Work Organization

What It Takes to Be a Best Places to Work Organization

Healthcare Plus Solutions Group
///
Modern Healthcare just released its 2024 Best Places to Work in Healthcare List. We were so pleased that three Healthcare Plus Solutions Group® (HPSG) partners—Floyd Lee Locums, Aramark Healthcare+, and CCM Health—landed in the top 10 in their respective categories. Being a Best Place to Work winner means something. While it feels good to receive an award and be recognized, what’s even better are the results that benefit all stakeholders. Most obviously (it’s right there in the title), Best…
Read Full Article

Belonging Matters. Here Are a Few Ways to Help Create It.

Quint Studer
///
My next book will be on belonging. Over the years, I have written and spoken on this subject. When a person has the sense that they belong, all sorts of great things happen. One thing is the person stays. This is true in workplaces and communities. We are all individuals. No two people are alike. There will never be another you. Some individuals are natural fitter-inners, and some struggle with the sense of belonging. The…
Read Full Article
“If It’s Not Clear, Ask.” (Taking Ownership of Your Skill Building and Development)

“If It’s Not Clear, Ask.” (Taking Ownership of Your Skill Building and Development)

Quint Studer
///
In quick succession, three people approached me about their situations. While the situations were all different, there were similarities. Common themes I saw centered on the ability to be direct in conversations and to achieve clarity in each person’s circumstances. Let’s take a brief look at each situation. SITUATION 1. An early careerist approached me to share that the small company he works for does not do yearly evaluations (or any performance reviews), and does…
Read Full Article