You may remember: Rewiring Excellence: Hardwired to Rewired came out last year. Written by Quint Studer and Dan Collard, it made the case for rethinking process and behaviors that have long been “hardwired.” That means tactics like rounding as well as familiar approaches to leader development, wellbeing, retention, and more.  The big takeaway? While some practices need to stay hardwired, others have gotten so complicated they’re no longer doable…or they just don’t work anymore in world that’s…