How Modern Technology Shapes the iGaming Experience The iGaming industry has evolved rapidly over the last decade, driven by innovations in software, regulation and…
People need mentors now more than ever. Career paths are more uncertain. AI, technology, and economic shifts are creating cultures of uncertainty; working with a…
When the founders of uLeadership—Kay Kennedy, Lucy Leclerc, and Susan Campis—met in 2019, they were seasoned nurse executives who had spent years working all…
With 2026 bearing down on us, everyone is coming up with their Word of the Year. Merriam-Webster chose “slop.” Oxford University Press chose “rage bait.” Dictionary.com chose “67”—and…
A quiet truth runs beneath every meaningful career moment in healthcare: Relationships—not transactions—move us forward. I was reminded of this recently when a physician leader…
Healthcare doesn’t need a fresh start—it needs a thoughtful rewire. Rewiring Healthcare: Foundation to Future brings together senior leaders to step back…
How Modern Technology Shapes the iGaming Experience The iGaming industry has evolved rapidly over the last decade, driven by innovations in software, regulation and player expectations. Operators now compete not only on game libraries and bonuses but on user interface quality, fairness, and mobile-first delivery. A sophisticated approach to product design and customer care is essential for any brand that wants to retain players and expand into new markets. Partnerships and platform choices influence every…
People need mentors now more than ever. Career paths are more uncertain. AI, technology, and economic shifts are creating cultures of uncertainty; working with a mentor (or serving as one) can make a huge difference. A mentor is an experienced person who provides guidance, support, and advice and serves as a role model for someone else. This person is often called a mentee. There are formal mentor/mentee relationships as well as informal ones. The tremendous value…
When the founders of uLeadership—Kay Kennedy, Lucy Leclerc, and Susan Campis—met in 2019, they were seasoned nurse executives who had spent years working all day and night to serve teams and patients. Then they hit a wall. “We were at a point in our career where, quite honestly, we felt a little burned out,” says Leclerc. “We were high level, overachieving work all day and night type leaders, and that’s probably part of why we…
With 2026 bearing down on us, everyone is coming up with their Word of the Year. Merriam-Webster chose “slop.” Oxford University Press chose “rage bait.” Dictionary.com chose “67”—and yes, I am one of those who is “too old” (by design) to get it! Speaking of generation gaps…I’d like to propose a Word of the Year that connects to that theme. It’s one that captures both the reality leaders are facing and the shift that leadership now demands. My word of…
Top leaders often say their company is about people. They may believe their focus on people is felt throughout the company. But do the frontline people feel the same way the top leader feels? And how does one measure this? Is it enough to say, We have a good culture because our employee turnover is low? Maybe yes and maybe no. In healthcare, certain areas have higher employee turnover than others. Some of these areas…
We can get so caught up in just doing our job that we stop noticing opportunities to make things better for our patients, our coworkers—even ourselves. Maybe there is something right under our nose that could be improved. Maybe it’s been that way for a long time, so it doesn’t really register. Or if it does, we might think, It’s just how we do things here. Or we assume it’s somebody else’s job. Sometimes it…
Authentic and vulnerable are two words I am hearing often when I ask people what they like about the person they report to and the people in the top leadership roles. My experience is that these words are mentioned more today than in the past. While they do not mean the same thing, together they are critical in developing relationships. They are vital for self-awareness and building trust. A couple of quick definitions: Authenticity is being genuine and…
A quiet truth runs beneath every meaningful career moment in healthcare: Relationships—not transactions—move us forward. I was reminded of this recently when a physician leader reached out to me on LinkedIn in response to uLeadership’s “BIG announcement” about joining Healthcare Plus Solutions Group®. Turns out, we connected on a Zoom call, no agenda at all, just an engaging and inspiring conversation. Later, I mentioned our call to a colleague who knows this physician, Dr. Stephen Williams,…
When asked what characteristics the most successful people have, I often mention curiosity. This is what it takes to learn from others. In most organizations, there are usually some leaders who are achieving better results than others. This is a good thing. These days, very few travel dollars are needed to get help. What it takes is the willingness to ask the person achieving good results how they are doing it. One difference between a…
It is hard to be unhappy and grateful at the same time. I heard this over 42 years ago at a very low point in my life. I was in my early 30s and was sad and lonely. As I began to work my way out of the deep hole, a person I asked to help me suggested I take time each morning to write down three things from the previous day that I was grateful…