Each week, the Healthcare Plus Podcast will bring together leaders from across the healthcare industry to share the latest insights, offer solutions to some of healthcare’s greatest challenges, and provide replenishment and well-being tools. Hosted by Quint Studer and Dan Collard, co-founders of Healthcare Plus Solutions Group, you’ll leave each episode with practical tools, techniques, and best-practices to reinforce the great work you’re already doing and address your organization’s unique pain points.

Previously known as The Busy Leader’s Podcast, this weekly series has evolved from a tool to learn from leaders as we navigated the pandemic to now focus in on the changemakers moving healthcare forward. To listen to the latest episode of The Healthcare Plus Podcast, subscribe to the show, or find past episodes of The Busy Leader’s Podcast, click below.


08_Building Mogul: Tiffany Pham Reveals the Thinking Behind the Platform that Revolutionized how Companies Hire Women and Minorities

Hosted by Quint Studer with special guest Tiffany Pham

Tiffany Pham’s grandmother was an entrepreneur who built companies across Asia. As she ran newspapers, restaurants, and resorts, she worked hard to provide others in need with information and opportunities. She was an incredible role model. On the day her grandmother passed away, Tiffany made a promise to her that she would spend the rest of her life working toward the same goal and mission…helping others.

Tiffany spent some time in the corporate world, learning everything she could and building her skill set. She also had a few side hustles to help fill in the gaps, all the while wondering how she could ever follow in her grandmother’s footsteps. Then the idea came to her. She taught herself to code at her kitchen table and started Mogul. Within a few weeks, she knew she had found her passion, so she quit her super safe corporate job and took the risk of a lifetime. It was that day that began fulfilling that promise to her grandmother and creating a company that is on the forefront of helping others, particularly women.

Tiffany doesn’t just long for diversity, she creates it! Mogul is now the premiere platform for connecting companies to diverse talent. By joining Mogul, you get access to a supportive community, job opportunities from Fortune 1000 companies (along with a technology match to make sure you are a good fit), access to virtual events, workplace research and a Learning Library where you can further develop your skill set. They serve entry level to the most senior-level women, minorities, and people of color worldwide and long-time clients include Amazon, IBM, Intel, Deloitte, Stanley Black & Decker, Nike, McKinsey, Bain, and more. Mogul has been praised by Sheryl Sandberg and referred to as “the perfect business” by Melinda Gates.

Tiffany is also the best-selling author of You Are a Mogul. In this podcast, she talks about the journey of taking risks (Note to self: live cheaply so you can afford to!), attracting world class investors and mentors, and being able to grow a company around something you are truly passionate about.

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07_How Professional Setbacks Created a Personal Transformation with Harold Dawson, Jr.

Hosted by Quint Studer with special guest Harold Dawson, Jr.

In 2008, Harold Dawson, Jr. was at the top of his game professionally. He was managing three quarters of a billion dollars in development and had nearly 40 employees. Then came the crash of 2008 and everything changed. He lost nearly everything, dropped down to three employees, and had to totally remake himself in the business world.

In this podcast, he talks about that journey, what he learned about himself and success, and how he used the circumstances to take a long, hard look at whom he had become.

Now with COVID-19 and the loss of a best friend and business partner, he’s experiencing his second great awakening. He talks about giving up the illusion of control and predictability; how to find the opportunity in adversity; and why he believes the ability to learn, unlearn, and relearn might be the greatest skill set anyone can have.

Join Harold and Quint as they talk about how to get off autopilot and really engage in life and work; how to manage bitterness, anger, disappointment, and fear; and why this quote from Viktor Frankl changed his life: “When we are no longer able to change a situation, we are challenged to change ourselves.”

The podcast is filled with resilience hacks, necessary mind shifts (new ways to think about things) and tactics to help manage the uncertainty and change we are experiencing and begin the personal transformation to help create a life worth living.

Harold can be reached at


Mindfulness Practice/Training
Resources: Calm App; Omvana App; Emotional Intelligence Mindfulness Handbook Harvard Business Review (2017)

Gratitude Practice/Training
Resources: Happify App; Forbes July 2016 Article; Lifehack.Org

Stoicism Practice/Training
Resources: Marcus Aurelius’s Meditations (Translated); Ryan Holiday’s The Daily Stoic And The Obstacle Is The Way

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06_How we Moved from Stress to Trauma…and What Leaders Can Do About It with Diana Hendel

Hosted by Quint Studer with special guest Diana Hendel

In this interview Quint Studer talks to hospital CEO turned trauma expert Diana Hendel. After experiencing a deadly workplace shooting, Diana began studying how trauma impacts individuals and organizations. In assessing COVID-19 she quickly realized it has all the hallmarks of a traumatic crisis. This surprises people because they think trauma is a single horrific event. But the pandemic is traumatizing employees, leaders, and entire organizations—and all of us, collectively, as a nation.

Diana says it’s vital to make the distinction between stress and trauma. With short term stress, employees can usually power through. But once we cross over into trauma—and the duration, intensity, and frequency of change we face now makes this far more likely—we must treat the problem differently. Coping and building resilience is very important but insufficient alone in dealing with trauma that affects an entire organization. (Not that they don’t work.)

In this interview Diana reveals some of the ways trauma manifests in individuals and companies. And she discusses some tools and tactics that can help leaders of all types of organizations navigate through traumatic crises and periods of intense change. The good news? Not only can your organization survive trauma it can thrive on the other side—growing into a stronger, better, more unified version of itself.

Diana will be a keynote at EntreCon 2020. Click here to learn more.

Diana Hendel, PharmD, is the author of three upcoming books. One, Responsible, is a memoir about leading a major medical organization through a deadly workplace shooting. The other two, published by Harper Collins, are coauthored by Mark Goulston, MD: Why Cope When You Can Heal? helps healthcare workers deal with the trauma caused by COVID-19, and Trauma To Triumph guides leaders in navigating their organization through change and traumatic crisis.

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05_What America’s Best Small Towns Are Getting Right with Deborah and James Fallows

Hosted by Quint Studer with special guests Deborah and James Fallows

Don’t miss Quint’s delightful conversation with James Fallows and Deborah Fallows, authors of New York Times bestseller Our Towns: A 100,000-Mile Journey into the Heart of America. Their book explores they learned when they hopped on a small plane and visited towns across the country where good things were happening that were not necessarily shown on the evening news. In this podcast they discuss some of these findings, as well as how the COVID pandemic has given communities a greater sense of urgency to fix their issues.

A big point of discussion is the patterns of success Deborah and James see in cities and regions working to renew themselves. For example, they realize they must attract young people and make everyone feel welcome, regardless of background, political views, orientation, etc. They discuss the need for truly engaged citizens, who don’t just “consume” what the community has to offer but who feel a sense of responsibility for it. And they zoom in on the collaborations between institutions and also small businesses that create a lot of synergy and trust.

You’ll be interested to hear about the upcoming HBO documentary based on James’s and Deborah’s book. And you’ll be uplifted by their optimistic mindset: while America is surely going through a hard time now, we’ve been through many other hard times before. We can achieve renewal and reconstruction. It is up to us to make it happen.

James and Deborah will also speak at EntreCon, our virtual business and leadership conference held Wednesday and Thursday, November 18 & 19, 2020. Click here to register. 

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04_The Power of Reward and Recognition…and Why it Matters More Than Ever!

Hosted by Quint Studer with special guest Dr. Bob Nelson

If you know Quint Studer you’re already aware that reward and recognition is one of his favorite topics. So his podcast with Dr. Bob Nelson—best known for his national bestseller 1001 Ways to Reward Employees (more recently updated as 1501 Ways to Reward Employees)—it was destined to be a lively discussion!

In difficult times like these, when people are feeling overwhelmed and overworked, it’s more critical than ever to get intentional about engagement. Reward and recognition are a huge part of keeping people motivated and committed. In this podcast, Quint and Dr. Bob will discuss:

  • What effective recognition looks like: timely, specific, tied to actions taken by the individual or group, and (if possible) connected to company values and/or purpose.
  • Why we must constantly make deposits into employees’ emotional bank account
  • How to harness the power of technology to create even more touchpoints for reward and recognition
  • Sneak peak into Dr. Bob’s keynote presentation at EntreCon.

You’ll walk away from this conversation excited and energized about the power of reward and recognition—and ready to put systems in place to leverage, build and sustain a culture of engagement in your workplace.

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03_Building Sustainable Communities and Strong Local Economies with Chuck Marohn

Hosted by Quint Studer with special guest Chuck Marohn

In this episode Quint talks with Chuck Marohn, a speaker, author, and visionary who has forever changed the way we look at creating sustainable growth in our cities. The founder of Strong Towns and author of Strong Towns: A Bottom-Up Revolution to Rebuild American Prosperity, Chuck will talk about how COVID is impacting cities and what they can do to find their best path forward.

Discussion centers on why a “small ball” approach (small, incremental, inexpensive changes that improve people’s lives) makes much more sense than focusing on giant projects that require outside government funding. Chuck also talks about how we must protect our entrepreneurs and give them the space they need to make our cities incredible places to live. He’ll discuss this subject at length in his upcoming EntreCon presentation, titled Why My Cities Top Draft Pick is an Entrepreneur, Not an Investor.

Finally, Chuck will preview his upcoming book Confessions of a Recovering Engineer, which explores how the way we build roads is failing communities— and how we can rethink our approach in a way that builds wealth in our neighborhoods.

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01_Intrapreneur to Entrepreneur with Emily Ley

Hosted by Quint Studer with special guest Emily Ley

Quint Studer talks with Emily Ley on how she went from an intrapreneur to an entrepreneur and business owner, how she created a community and relationships around her simplified brand and details about her new book, Growing Boldly Dare To Build A Life You Love.

As leaders and business owners, at times we have to pivot, Emily shares her journey and how nurturing the culture of your business is key to being sustainable and working through the hard times.

Referenced in this episode: 


About Emily Ley:
Emily Ley is the founder of Simplified® – a brand of planners and organizational tools for busy women. Emily has been featured in Forbes, Family Circle, Better Homes and Gardens, Glamour, and Good Housekeeping. She has been recognized with numerous awards, including Best New Product at the National Stationery Show as well as Small Business of the Year, Female Owned Business of the Year, and Entrepreneur of the Year by Studer Community Institute. Emily and her team collaborated with AT-A-GLANCE® to create gift and planning collections carried in Office Depot, Staples, and Target. Emily is the author of national bestselling books, Grace, Not Perfection: Embracing Simplicity, Celebrating JoyA Simplified Life: Tactical Tools for Intentional Living, and When Less Becomes More: Making Space for Slow, Simple, and Good. Now as an author, entrepreneur, wife and mother to three, Emily lives in Pensacola, Florida with her husband, Bryan, and their son Brady, and twins Tyler and Caroline.

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