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Stay up to date on the latest articles, news, and success stories from Healthcare Plus Solutions

Stay up to date on the latest articles from Healthcare Plus Solutions Group. From burnout and well-being to leadership skills and professional best practices, we’re publishing need-to-know information for all healthcare leaders, teams, and organizations.

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Focus on Retention: Questions to Ask a New Employee

Quint Studer
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When I hear from leaders, staffing is almost always at or near the top of the biggest issues they are facing. It seems we are constantly asking ourselves, Do we have enough staff? This question usually centers on the number of staff. If we are fortunate enough to have the needed numbers, then the discussion moves to items like, What is the experience level of our staff? Usually it is both. One, there’s not enough staff, and two,…
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To Retain New Employees, Look at How You’re Managing Creative Tension

Quint Studer
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I spend a lot of time inside organizations. A common thread I see is that there are many people who are either new to the organization or, if they’ve been there for a while, are in a new position. Both situations can be daunting. Then add the fact that organizations don’t always adapt certain measures to the newness of the team, and the result is individual and organizational tension. Peter Senge, author of The Fifth…
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Pre procedure pep talk

The Power of “Is It Doable?”

Quint Studer
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Is it doable? That is the question. As regular readers know, I have been able to get back into healthcare. However, at times, I still work with non-healthcare companies and also communities based on the ideas in my book Building a Vibrant Community: How Citizen-Powered Change Is Reshaping America. In all fields, I find it so useful to ask that short, yet powerful question. Prior to making a recommendation, it’s best to complete a diagnosis. In any situation, if…
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Teamwork helps us select the best information. To bring to customers to use in successful work. Quality work concept, vintage effect.

Meeting goals is rarely “simple” or “easy,” so use these words carefully.

Quint Studer
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A main role in my career is creating ways to build and sustain high performance. By “high performance” I mean the organization’s key success metrics. “Sustainability” is performing at a high level over time. A few of the items I’ve focused on over the years have been retaining employees and creating great patient experiences in the healthcare sector. Due to experiencing some success in healthcare, many of my methods and books are used in non-healthcare…
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Take an N=1 Approach to Helping People Feel They Belong

Quint Studer
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We know when we feel we belong somewhere. For years I have shared that most people appreciate a work environment where they believe the work they are doing fills a purpose, is worthwhile, and makes a difference. Today, I feel it takes much more than that. A person can feel all of those things and still may not feel that they belong. Belonging is that deep-down sense that “this is the right place for me.”…
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dressing the tree in the care home

For Those Who Are Working on Holidays, Here’s How to Thank Them

Quint Studer
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As we head into the height of the holiday season, many of us are excited about taking a few days off work, spending time with our families, and enjoying fun activities and traditions. This is a good thing. We are so fortunate to get to have these meaningful experiences. But let’s take a moment to thank those who must work: physicians, nurses, healthcare staff, first responders, servers in restaurants, airline employees, military personnel, clergy members,…
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Businessman keeping all the plates spinning

Changing How We Think About Our “Full Plate”

Quint Studer
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We live in complex, chaotic times, and it can feel like we’re busier than we’ve ever been before. Everybody’s got a full plate. When I speak to groups and ask, “Whose plate is chock-full right now?” 100 percent of the hands go up. This is not a new response. As long as I have been doing this work, no one has ever said, “I don’t have a full plate.” Our plates have always been full, and…
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Group of Anonymous People Raising Hands on a Seminar

“What Questions Are You Hearing?” A Helpful Exercise for Leaders

Quint Studer
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A flashback is a past incident recurring vividly in the mind. When one has been around a long time, there are more situations that bring back past situations and/or experiences. Almost 20 years ago, I put together over 100 questions I had received from people and published them. The book is titled 101 Answers to Questions Leaders Ask. The goal was to be helpful to those in leadership by providing suggested ways to respond to…
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Portrait of enthusiastic business people in circle

Do Your Employees Feel a Sense of Belonging?

Quint Studer
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In my most recent work, I have been delving into that important sense of belonging. It is a critical human need. We know what it feels like when we have it and when we don’t. There is sadness when a person feels they do not belong, and magic when they do. The sooner a person feels they belong to a company or group, the more comfortable they become. The more comfortable they are, the more…
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Shot of a young businesswoman frowning while using a laptop in a modern office

“What Worries You Most?” A Question Every Leader Needs to Ask

Quint Studer
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What people want and need from us can be different from what we think. We can make assumptions, but until we ask, we can’t truly know. Recent research from the University of Colorado School of Medicine shows that while healthcare professionals might think they know a patient’s biggest worry, very often they don’t. I read about this in the book Wonder Drug: 7 Scientifically Proven Ways That Serving Others Is the Best Medicine for Yourself,…
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