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Stay up to date on the latest articles, news, and success stories from Healthcare Plus Solutions

Stay up to date on the latest articles from Healthcare Plus Solutions Group. From burnout and well-being to leadership skills and professional best practices, we’re publishing need-to-know information for all healthcare leaders, teams, and organizations.

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Top Leaders, Keep These Three Items Close to You

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There are many items involved in running a financially sustainable company/organization. The intent of this column is to point out three that have a large impact on all operations. They are selection, development of leaders, and messaging.   Companies usually have someone whose main job is to oversee these areas. In the book Execution: The Discipline of Getting Things Done by Larry Bossidy and Ram Charan, the authors shared that while someone else may be the main point person in…
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Teamwork helps us select the best information. To bring to customers to use in successful work. Quality work concept, vintage effect.

Meeting goals is rarely “simple” or “easy,” so use these words carefully.

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A main role in my career is creating ways to build and sustain high performance. By “high performance” I mean the organization’s key success metrics. “Sustainability” is performing at a high level over time. A few of the items I’ve focused on over the years have been retaining employees and creating great patient experiences in the healthcare sector. Due to experiencing some success in healthcare, many of my methods and books are used in non-healthcare…
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Delegation Matters: Great Leaders Are Great Talent Developers

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This is the tale of two perceptions. One (held by the leader) is “I don’t want to overwhelm them.” The other (held by the employee) is “I am not getting the opportunity to develop. My leader holds on to things I could do or would like to do instead. Maybe my leader does not trust me?” I was talking to the president of a small organization. He had just finished one-on-ones with many people in…
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How to Help Your Leaders Maximize Learning

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When an organization holds learning events for your leaders, are they leadership development or leadership awareness or both? My experience is that awareness is part of development; however, it is not everything. Many organizations with great intentions provide what they call leadership development, yet after attending hundreds of these, I’ve realized they’re more about introducing a subject, or leadership awareness. The real development comes when people leave the session and put what they learned into…
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Take an N=1 Approach to Helping People Feel They Belong

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We know when we feel we belong somewhere. For years I have shared that most people appreciate a work environment where they believe the work they are doing fills a purpose, is worthwhile, and makes a difference. Today, I feel it takes much more than that. A person can feel all of those things and still may not feel that they belong. Belonging is that deep-down sense that “this is the right place for me.”…
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For Those Who Are Working on Holidays, Here’s How to Thank Them

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As we head into the height of the holiday season, many of us are excited about taking a few days off work, spending time with our families, and enjoying fun activities and traditions. This is a good thing. We are so fortunate to get to have these meaningful experiences. But let’s take a moment to thank those who must work: physicians, nurses, healthcare staff, first responders, servers in restaurants, airline employees, military personnel, clergy members,…
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Changing How We Think About Our “Full Plate”

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We live in complex, chaotic times, and it can feel like we’re busier than we’ve ever been before. Everybody’s got a full plate. When I speak to groups and ask, “Whose plate is chock-full right now?” 100 percent of the hands go up. This is not a new response. As long as I have been doing this work, no one has ever said, “I don’t have a full plate.” Our plates have always been full, and…
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“What Questions Are You Hearing?” A Helpful Exercise for Leaders

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A flashback is a past incident recurring vividly in the mind. When one has been around a long time, there are more situations that bring back past situations and/or experiences. Almost 20 years ago, I put together over 100 questions I had received from people and published them. The book is titled 101 Answers to Questions Leaders Ask. The goal was to be helpful to those in leadership by providing suggested ways to respond to…
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Business people in the office.

Helping New Leaders Build Experience and Thrive

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The past three years have brought significant changes to organizations in both leadership and the workforce. First, there is the natural retirement of many leaders in the Baby Boomer range. But also, there have been some who chose to retire earlier than planned due to the pandemic or because of their own illness, family needs, exhaustion, or other factors. All these departures mean many positions in leadership are filled with people with less experience than is…
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Do Your Employees Feel a Sense of Belonging?

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In my most recent work, I have been delving into that important sense of belonging. It is a critical human need. We know what it feels like when we have it and when we don’t. There is sadness when a person feels they do not belong, and magic when they do. The sooner a person feels they belong to a company or group, the more comfortable they become. The more comfortable they are, the more…
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