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Stay up to date on the latest articles, news, and success stories from Healthcare Plus Solutions

Stay up to date on the latest articles from Healthcare Plus Solutions Group. From burnout and well-being to leadership skills and professional best practices, we’re publishing need-to-know information for all healthcare leaders, teams, and organizations.

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Take Time to Collect the Bright Spots of 2025

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Sometimes as we’re wrapping up the year, it’s easy to drift into negativity. End-of-year evaluations tend to produce mixed findings—some areas show strong results, while others fall short. It’s human nature to focus on what didn’t go as planned. Add in the stress and exhaustion of the holiday season, along with budget pressures and goal-setting for the year ahead, and it becomes even easier to miss all the good things that were accomplished over the…
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What Being a Good Mentee Looks Like (and Why It Matters)

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People need mentors now more than ever. Career paths are more uncertain. AI, technology, and economic shifts are creating cultures of uncertainty; working with a mentor (or serving as one) can make a huge difference. A mentor is an experienced person who provides guidance, support, and advice and serves as a role model for someone else. This person is often called a mentee. There are formal mentor/mentee relationships as well as informal ones. The tremendous value…
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Human-Centered Leadership Joins HPSG: How Three Nurse Leaders Turned Evidence Into a Movement

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When the founders of uLeadership—Kay Kennedy, Lucy Leclerc, and Susan Campis—met in 2019, they were seasoned nurse executives who had spent years working all day and night to serve teams and patients. Then they hit a wall. “We were at a point in our career where, quite honestly, we felt a little burned out,” says Leclerc. “We were high level, overachieving work all day and night type leaders, and that’s probably part of why we…
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My Word of the Year (drumroll please…): Genfluencer

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With 2026 bearing down on us, everyone is coming up with their Word of the Year. Merriam-Webster chose “slop.” Oxford University Press chose “rage bait.” Dictionary.com chose “67”—and yes, I am one of those who is “too old” (by design) to get it! Speaking of generation gaps…I’d like to propose a Word of the Year that connects to that theme. It’s one that captures both the reality leaders are facing and the shift that leadership now demands. My word of…
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Low Turnover Does Not Always Mean High Engagement

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Top leaders often say their company is about people. They may believe their focus on people is felt throughout the company. But do the frontline people feel the same way the top leader feels? And how does one measure this? Is it enough to say, We have a good culture because our employee turnover is low? Maybe yes and maybe no. In healthcare, certain areas have higher employee turnover than others. Some of these areas…
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Become a World-Class Noticer

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We can get so caught up in just doing our job that we stop noticing opportunities to make things better for our patients, our coworkers—even ourselves. Maybe there is something right under our nose that could be improved. Maybe it’s been that way for a long time, so it doesn’t really register. Or if it does, we might think, It’s just how we do things here. Or we assume it’s somebody else’s job. Sometimes it…
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Authenticity and Vulnerability: The New Currency of Trust

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Authentic and vulnerable are two words I am hearing often when I ask people what they like about the person they report to and the people in the top leadership roles. My experience is that these words are mentioned more today than in the past. While they do not mean the same thing, together they are critical in developing relationships. They are vital for self-awareness and building trust. A couple of quick definitions: Authenticity is being genuine and…
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Reach Out: Why Brave Connections Matter for the Human-Centered Leader

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A quiet truth runs beneath every meaningful career moment in healthcare: Relationships—not transactions—move us forward. I was reminded of this recently when a physician leader reached out to me on LinkedIn in response to uLeadership’s “BIG announcement” about joining Healthcare Plus Solutions Group®. Turns out, we connected on a Zoom call, no agenda at all, just an engaging and inspiring conversation. Later, I mentioned our call to a colleague who knows this physician, Dr. Stephen Williams,…
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The Best Leaders Are Those Who Learn From Others

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When asked what characteristics the most successful people have, I often mention curiosity. This is what it takes to learn from others. In most organizations, there are usually some leaders who are achieving better results than others. This is a good thing. These days, very few travel dollars are needed to get help. What it takes is the willingness to ask the person achieving good results how they are doing it. One difference between a…
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