Articles

Stay up to date on the latest articles from Healthcare Plus Solutions Group. From burnout and well-being to leadership skills and professional best practices, we’re publishing need-to-know information for all healthcare leaders, teams, and organizations.

Silence Is Better Than Wrong

Dr. Tom McDougal

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February 25, 2026

Many give credit to Mark Twain for famously saying, “It is better to remain silent and be thought a fool than to speak and remove all doubt.” In 23 years as a hospital CEO, some of my most intelligent leadership moments were when I didn’t know what to say…so I didn’t say anything. As healthcare leaders, we have continuous “zingers” where someone does or says something that is totally unexpected. It throws us off. We…

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Why the Best Never Stop Getting Better

Quint Studer

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February 21, 2026

How do the best become the best? Achieving and maintaining elite performance is extremely difficult. There will be setbacks along the way. Yet the best are always looking for ways to improve their performance. An example of this truth was evident in a call I had with some leaders from the University of Texas MD Anderson Cancer Center. I will be meeting with groups there in late April to work with them on how to…

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Rewiring the Emergency Department Starts with How We Lead

Healthcare Plus Solutions Group

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February 19, 2026

Emergency departments are under a level of strain unlike anything leaders have faced before. Clinical complexity is rising. Teams are younger and less experienced. Leaders are often promoted without preparation. And systems built for a different era are now being stretched beyond their limits. In a recent Healthcare Plus Podcast conversation, Dan Collard spoke with Regina Shupe about her new book, Rewiring the Emergency Department: Innovative Solutions for Modern Emergency Medicine, and what it takes to lead effectively…

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Someone Took a Chance on You. Now It’s Your Turn.

Dan Collard

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February 18, 2026

In healthcare, our new reality is that we have so many new leaders—either new to the role they’re in or new to leadership itself. Many of them tend to be younger, and even more bring a lack of leadership background and experience. How we prepare them to do this important work really matters. In Genfluence: How to Lead a Multigenerational Workforce, the book I coauthored with Dr. Katherine A. Meese, we talk about how to…

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What Leaders Do Speaks Louder Than What We Say

Quint Studer

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February 14, 2026

Values are caught as well as taught. What a leader does is more often more impactful than what is said. This message came to mind as I read of an organization’s rolling out a development program for supervisors. I applaud them for doing so. I would encourage them to make sure all the leaders, including the C-suite, complete the program. Why? All people impact others by our actions and words, both in a personal capacity…

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The Case for Letting Go…and Leading Better.

Healthcare Plus Solutions Group

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February 12, 2026

Healthcare leadership can be a high-wire act: visible, relentless, and stressful in a way that often feels personal. In a new episode of the Healthcare Plus Podcast, Dan Collard sits down with former hospital CEO Tom McDougal to discuss why Tom’s book, Karma Doesn’t Need My Help matters now: it gives leaders from the C-suite to early careerists a simple operating system to make better decisions under pressure—and keep their peace while they do it. From learning…

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Speaking the Language of Love: Human-Centered Leadership in Healthcare

Kay Kennedy

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February 11, 2026

Valentine’s Day is almost here. (How can this year possibly be going by so quickly?!) As I was thinking about this column, it occurred to me that Valentine’s Day is a good reminder of something we don’t talk about in the workplace often enough: the longing people have to feel seen, understood, valued, and cared for. Loved, in other words. It also occurred to me that what makes one person feel loved doesn’t necessarily do…

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The Power of Proving Them Right

Quint Studer

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February 7, 2026

“Prove them right.” This was how Greg Hughes, Executive Vice President, Communications, NBC Sports responded when I asked him about his career success. Greg is currently immersed in Olympic and Super Bowl coverage and the NBA season and is ready for MLB Sunday night baseball. During dinner with Greg and his wife Lisa, he shared that he had spent the day with Bob Costas regarding the upcoming baseball season for NBC. People ask me how…

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Show Up in Houston: Inside ACHE Congress 2026 and Why It Matters This Year

Healthcare Plus Solutions Group

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February 5, 2026

Healthcare leaders need a path forward, and they need it now. Workforce churn, AI acceleration, payer pressure, policy shifts and other factors are converging in ways that make “wait and see” a liability. That’s why showing up in Houston this March matters. ACHE Congress 2026 (March 2–4, in Houston, TX) is about making smarter decisions in the middle of real constraints. On last week’s podcast Dan Collard holds a conversation with David Bartholomew, FACHE, ACHE’s senior vice president of…

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Rewiring Healthcare Around Two Simple Questions

Lisa Reich

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February 4, 2026

She was a supervisor for a busy hospital unit. She came to my class not really wanting to be there. She sat up front, arms folded and scowling. I understood. I think it’s fair to say that as a nurse, she had sat through many training classes by “experts” who told her how to do some intricate part of her job. I hope I never forget the feeling this nurse expressed. I well remember feeling…

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Silence Is Better Than Wrong

Why the Best Never Stop Getting Better

Rewiring the Emergency Department Starts with How We Lead

Someone Took a Chance on You. Now It’s Your Turn.

What Leaders Do Speaks Louder Than What We Say

The Case for Letting Go…and Leading Better.

Speaking the Language of Love: Human-Centered Leadership in Healthcare

The Power of Proving Them Right

Show Up in Houston: Inside ACHE Congress 2026 and Why It Matters This Year

Rewiring Healthcare Around Two Simple Questions

Partner with us

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