Articles

Stay up to date on the latest articles from Healthcare Plus Solutions Group. From burnout and well-being to leadership skills and professional best practices, we’re publishing need-to-know information for all healthcare leaders, teams, and organizations.

Success Starts With Relationship Building

Quint Studer

///

November 1, 2025

Do not assume. This thought hit me as I read feedback from attendees of a sales conference. The most often mentioned takeaway is to focus on building relationships. Reading them, I wondered how many of us make assumptions in this area. Do the people we lead know a positive outcome begins by building a relationship? It is not unusual for salespeople to be told to make so many contacts a day. Research likely says a certain…

Read Full Article

“If It’s None of Your Business, It’s None of Your Business” (and Three Other Helpful Tips for Work and Life)

Quint Studer

///

October 25, 2025

In my writings and talks, I often quote Cousin Al. Today is no exception. For those who might be wondering…yes, there really is a Cousin Al! His father and my mother were brother and sister, so he is my first cousin. Al has the ability to say things in a way that is memorable and helpful. Much of what I talk and write about focuses on lessons learned from experience. This includes experiences gained from reading and…

Read Full Article

Be Aware of How You Show Up; Your Presence Makes a Difference

Quint Studer

///

October 18, 2025

Leaders underestimate their impact in showing up. Why? I find most leaders do not see themselves as special. They see themselves as being the same as others. A highlight of my career was working with the Cleveland Clinic. Dr. Floyd (Fred) Loop, the CEO of the Cleveland Clinic Foundation (CCF) at the time, hired my company. (Dr. Loop is no longer with us physically; however, his impact lives on.) He referred to the work as…

Read Full Article

Announcing the 2nd Edition of Rewiring Excellence (We asked—and you gave great answers!)

Healthcare Plus Solutions Group

///

October 17, 2025

You may remember: Rewiring Excellence: Hardwired to Rewired came out last year. Written by Quint Studer and Dan Collard, it made the case for rethinking process and behaviors that have long been “hardwired.” That means tactics like rounding as well as familiar approaches to leader development, wellbeing, retention, and more. The big takeaway? While some practices need to stay hardwired, others have gotten so complicated they’re no longer doable…or they just don’t work anymore in world that’s…

Read Full Article

What Being a Lifelong Learner Looks Like

Quint Studer

///

October 11, 2025

When it comes to learning, technology can be very helpful. But we can’t put so much emphasis on tech that we stop learning from others in our field. We win on ideas and what we can learn from each other. We need to be lifelong learners—and it’s important to go to where ideas are flowing in our industry. Yes, reading and listening are big parts of lifelong learning. That means books, blogs, articles, and podcasts both in…

Read Full Article

Trust, Ownership, and One Bold Question: Inside NorthBay Health’s Cultural Turnaround

Healthcare Plus Solutions Group

///

October 9, 2025

What does it look like to truly rewire healthcare culture from the inside out? At NorthBay Health, it looks like focusing on trust, ownership, and leadership at every level. In a recent Healthcare Plus Podcast episode, Quint Studer spoke with two leaders from NorthBay: Dr. Heather Resseger, senior vice president, chief hospital operations officer, and chief nursing officer, and Jonna Taylor, recently promoted to director of acute care services. The podcast explores how NorthBay helped shape a…

Read Full Article

With Employee Performance, It’s Better to Prevent Than to Intervene

Quint Studer

///

October 4, 2025

I read an article on performance improvement plans (PIPs). It got me thinking about how companies can better approach employee performance. When a person in a workplace is not achieving outcomes, they are placed on a performance improvement plan. The PIP includes details on performance shortfalls and actions the person is expected to improve. It ensures that the supervisor is documenting issues and that the person is aware of the outcomes needed if they’re to…

Read Full Article

Being Willing to Invest in New Leaders Reflects Well on a Company’s Values

Quint Studer

///

September 27, 2025

I spend time with organizations that are investing in people. At each session, I ask, “How many have been in a supervisory role (manager, leader) for less than four years?” The percentage of hands that go up ranges from 30 to 60 percent. Next, I ask the group to reflect on their personal journey to a supervisory role. Did they get a degree in how to lead people before they were put in a leadership role?…

Read Full Article

Nice Leaders Protect Feelings; Kind Leaders Protect Futures

Quint Studer

///

September 20, 2025

Are you a nice leader or a kind leader? Is there a difference? Yes, an important one. Nice and kind are not synonyms. Niceness is about seeming pleasant and agreeable. It’s about keeping the peace and making people comfortable. This is not a bad thing in many situations. Kindness is about real compassion and empathy. It’s taking action from the place of wanting the best for a person or an organization, even when it means telling hard truths and making…

Read Full Article

Leaving a Job the Right Way Benefits Everyone

Quint Studer

///

September 13, 2025

Data from the U.S. Bureau of Labor Statistics suggests the number of jobs a person will have during their lifetime is 12. That’s a lot of resignations. How one leaves a job says much about a person. For a person who is paid hourly, it is normal to provide the employer a two-week notice. For someone in a salaried position, the length of the notice is often 30 days. When a person accepts a new job, they tend to be…

Read Full Article

Partner with us

At Healthcare Plus Solutions Group, we take the complex and make it doable. We recognize that no two healthcare organizations are exactly alike, which is why we design and customize every solution based on your unique needs. Whether you’re looking to improve patient experience outcomes, develop your leaders, or reduce staff turnover, we are here to be your guiding hand.

Are you our next partner?
Reach out and let us find out together.

Success Starts With Relationship Building

“If It’s None of Your Business, It’s None of Your Business” (and Three Other Helpful Tips for Work and Life)

Be Aware of How You Show Up; Your Presence Makes a Difference

Announcing the 2nd Edition of Rewiring Excellence (We asked—and you gave great answers!)

What Being a Lifelong Learner Looks Like

Trust, Ownership, and One Bold Question: Inside NorthBay Health’s Cultural Turnaround

With Employee Performance, It’s Better to Prevent Than to Intervene

Being Willing to Invest in New Leaders Reflects Well on a Company’s Values

Nice Leaders Protect Feelings; Kind Leaders Protect Futures

Leaving a Job the Right Way Benefits Everyone

Partner with us

Subscribe To Newsletter

Please fill out the form to watch the webinar.

Please fill out the form to download the report

Please fill out the form to download the report