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Peter Drucker’s Leadership Observations Are Still True Today

Quint Studer
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“Leadership Is Responsibility.” That is the title of the April 8 chapter in the book The Daily Drucker: 366 Days of Insight and Motivation for Getting the Right Things Done. Published in 2004, the book is a collection of writings by Peter Drucker (1909-2005), who was considered the top management thinker of his time. The wonderful thing about writing is that while the person is not with us physically, their gifts remain to be opened…
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Shot of a doctor sitting

Placing Gratitude Front and Center

Quint Studer
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I have a book titled Daily Reflections that I read every morning. A recent reflection was titled “A Full and Thankful Heart.” The author stated, “I try hard to hold fast to the truth that a full and thankful heart cannot contain great conceits. When brimming with gratitude, one’s heartbeat must surely result in outgoing love, the finest emotion that we can ever know.” That author went on to share that most of us are very fortunate. We…
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There Is No Substitute for Experience

Quint Studer
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An organization has excellent facilities, technology, best-practice knowledge, and a passionate workforce—yet is not achieving organizational goals. And yes, senior leadership is solid. So what is the issue? In cases like this, I find that a good place to look is experience. What percentage of new people can a department or organization have until it impacts performance? There’s no single answer; it’s relevant to the department, the role, and the new person who fills it. It’s…
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Change is Hard. Be Kind to Yourself as You Bounce.

Quint Studer
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“Grace, not perfection.” This statement (which also happens to be the title of one of my favorite books by Emily Ley) was sent to me by Allyson W. Anderson, the executive director of Escambia County Healthy Start Coalition. She had read my column that mentioned forgiveness as a value. Allyson sent me a photo from a recent retreat they did, and forgiveness is listed on a visual they created. The team developed it. I also received an email from…
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Building Self-Awareness Into Your Company Culture

Quint Studer
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In my book The Busy Leader’s Handbook, Chapter 1 is on self-awareness and coachability. Self-awareness is one’s ability to perceive and understand the characteristics that make them who they are as an individual: personality, actions, values, beliefs, emotions, and thoughts. The greater self-awareness a person has, the more coachable they are. In the book, I provide tips on how to gain self-awareness and become more coachable. My experience is that a key characteristic the best performers…
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Administrator talking with Medical team at the Hospital

Two Trust Builders: Saying, “I’m Sorry,” and Giving Good Explanations

Quint Studer
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It is never wrong to say, “I am sorry.” After the last three years, which have been very tough, forgiveness may be needed. I got an early view of research that will be released in a few months. Things have changed quite a bit with employee engagement. With the many changes made, at times hour to hour, the issue of trust is a common theme. People wonder: Can I trust the CEO’s information? Is the…
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Effort Does Not Always Equal Results

Quint Studer
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Most of us have growing pains, or experiences that can be uncomfortable. Yet, when we look back on some of these pains, we can see they created our greatest learning gains. One of my growing pains was when I was told my job was not about how hard I was working or the hours I was putting in. My job was to deliver the outcomes I was being paid to deliver. At that time, I…
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Pre procedure pep talk

The Power of “Is It Doable?”

Quint Studer
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Is it doable? That is the question. As regular readers know, I have been able to get back into healthcare. However, at times, I still work with non-healthcare companies and also communities based on the ideas in my book Building a Vibrant Community: How Citizen-Powered Change Is Reshaping America. In all fields, I find it so useful to ask that short, yet powerful question. Prior to making a recommendation, it’s best to complete a diagnosis. In any situation, if…
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Male hospital administrator talking with doctors and associates during a staff meeting.

Make Decisions Based on Facts, Not Generalities

Quint Studer
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A learning that has proved so helpful to me is to “pause to learn more.” What do I mean? There is great value in pausing and taking time to learn more prior to taking action. I’ve found that taking time to ask a few questions and do some digging usually proves very helpful. Some may relate this to a form of appreciative inquiry. There can be words people use that can be misleading if taken as…
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Top Leaders, Keep These Three Items Close to You

Quint Studer
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There are many items involved in running a financially sustainable company/organization. The intent of this column is to point out three that have a large impact on all operations. They are selection, development of leaders, and messaging.   Companies usually have someone whose main job is to oversee these areas. In the book Execution: The Discipline of Getting Things Done by Larry Bossidy and Ram Charan, the authors shared that while someone else may be the main point person in…
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