Part Three in a Five-Part Series on Communication and Cultures of Trust For the past few weeks, we’ve been exploring the relationship between trust and communication. This is one of the central themes of The Human Margin: Building the Foundations of Trust, the new book Dr. Katherine A. Meese and I coauthored. Good communication builds trust between leaders and employees, which is why it is so important for leaders to be well-trained in this area. In last…

Part Two in a Five-Part Series on Communication and Cultures of Trust Communication is one of the most powerful tools we have for building trust. As we discussed a few weeks ago—and as Dr. Katherine A. Meese and I talk about in our new book, The Human Margin: Building the Foundations of Trust—trust is crucial in the post-Covid workplace. It’s at the heart of everything today’s employees want. Making sure leaders know what to say and…

Part One of A Five Part Series on Communication and Cultures of Trust In last week’s column, we talked about why building a culture of trust in your organization is more important than ever. It helps with retention, engagement, and employee well-being, and sets everyone up to do their best work. And as Dr. Katherine A. Meese and I discuss in The Human Margin, communication is one of the best tools we have for building trust. Because good…

In last week’s column, five leadership tips were shared. There are hundreds of worthwhile tips available from many resources. Many tips depend on the leader’s role, experience, and situation. The tips provided last week and today are ones that fit most individuals in any leadership position. Be interested as well as interesting. Being selected for a leadership role usually means a person is interesting. They can explain things in a way that cause people to listen. They can…