Precision Leader Development

“If It’s Not Clear, Ask.” (Taking Ownership of Your Skill Building and Development)

“If It’s Not Clear, Ask.” (Taking Ownership of Your Skill Building and Development)

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In quick succession, three people approached me about their situations. While the situations were all different, there were similarities. Common themes I saw centered on the ability to be direct in conversations and to achieve clarity in each person’s circumstances. Let’s take a brief look at each situation. SITUATION 1. An early careerist approached me to share that the small company he works for does not do yearly evaluations (or any performance reviews), and does…
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Pointing Out Problems Is Good; Bringing Solutions Is Great

Pointing Out Problems Is Good; Bringing Solutions Is Great

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Some time back, I wrote, “When a person identifies a problem, they have a human responsibility to also help with a solution.” Are there times when it’s enough to only point out a problem? Yes. One example is when you see a situation that could be dangerous. I was at a baseball game a few weeks back, and as I walked past an area, I thought I smelled propane gas. I quickly found someone who…
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Feedback Is an Opportunity (Not a Reason for Fear)

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We are all students. I love the statement, “When the student is ready, the teacher will appear.” Being “ready” in this context means being self-aware and coachable. As I was researching The Busy Leader’s Handbook: How to Lead People and Places That Thrive, I interviewed Harry Gruner. Harry is the managing partner of JMI, a growth equity firm. He shared that each year they are approached by and look at hundreds of companies seeking investment. They then…
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How to Help Leaders Accurately Assess Their Own Performance

How to Help Leaders Accurately Assess Their Own Performance

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Do people in leadership rate themselves higher in ability than their results demonstrate? The answer is dependent on the individual; however, my experience is the general answer is yes.  I like objective measurement. Though we are not able to directly measure some items, measurement should help people see what they do well and identify areas that may need improvement. It is not easy to be a leader. With good skill development, they can learn to do…
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“Is There a Better Way?” Rewiring Cultures to Encourage Innovation on the Front Lines.

“Is There a Better Way?” Rewiring Cultures to Encourage Innovation on the Front Lines.

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Originally published by Becker’s Healthcare – click here to read in Becker’s Hospital Review. With all the changes and disruptions impacting healthcare, the need for innovation has never been greater. Organizations that don’t prioritize innovative thinking risk falling behind their competitors. That’s why rewiring your culture to encourage and reward innovation is so crucial. It’s no secret the best innovations often come from the people on or near the front lines. You may have heard the…
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Good Mid-Year Conversations Make People Want to Stay

Good Mid-Year Conversations Make People Want to Stay

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More and more studies find that investing in the workforce does more than improve results; it is a vital talent retention method. Today, people want more than a paycheck. The latest employee engagement data shows employees stay longer if they believe the organization cares about their well-being. Investing in skill building and career development supports that feeling of being cared about. It is important for organizations to create a feedback-rich environment. This means people regularly…
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To Improve Retention, Invest in Frontline Staff Early

To Improve Retention, Invest in Frontline Staff Early

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Originally published by Becker’s Healthcare – click here to read in Becker’s Hospital Review. In last month’s column, I wrote about how leader development is shifting. Many have traditionally used foundational group training (LDIs) as the center of their leader development. Now, more organizations are viewing LDIs as a valuable starting point; however, they’re then moving on to develop people in tailored, personalized ways. At Healthcare Plus Solutions Group®, we call this approach Precision Leader Development™ (PLD), and…
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From Surviving to Thriving: How Leadership Training Can Transform Post-Acute

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COVID-19 was tough on everyone, but one of the hardest hit areas was post-acute. It was a scary time. Residents were struggling. Caregivers were leaving. Stress and burnout were rampant. Organizations were in survival mode—just trying to get through the day. In the aftermath of the pandemic, post-acute is struggling with several realities. One, there’s a serious staffing shortage and high turnover. Two, morale continues to be low, in large part because of that short-staffing. Three, with…
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Today’s leader development isn’t about more. It’s about more precise.

Today’s leader development isn’t about more. It’s about more precise.

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Originally published by Becker’s Healthcare – click here to read in Becker’s Hospital Review. Many healthcare leaders (those who’ve been around for a while) cut our teeth on a certain style of development: the Leadership Development Institute, or LDI (the “big tent” approach). Everyone would get together in a big room for a day and a half while coaches and speakers downloaded a ton of content into our heads. Then, we’d walk out of the…
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Creating the Best Odds for Being Heard

Creating the Best Odds for Being Heard

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Part Three in a Five-Part Series on Communication and Cultures of Trust For the past few weeks, we’ve been exploring the relationship between trust and communication. This is one of the central themes of The Human Margin: Building the Foundations of Trust, the new book Dr. Katherine A. Meese and I coauthored. Good communication builds trust between leaders and employees, which is why it is so important for leaders to be well-trained in this area. In last…
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