How much impact does leadership inexperience have on your organization? I feel the sleeping giant today in terms of operational excellence is the number of new people. By this, I mean those who are new to the organization as well as those who are new to the role in general. For example, a person might be experienced in leadership but new to the organization. Or, they might be part of the organization, but new to…

Healthcare feels different now—because it is. Workforces are smaller, demand is rising, and culture expectations have changed. In a recent episode of the Healthcare Plus Podcast, Dan Collard and Dr. Katherine Meese introduce Genfluence: How to Lead a Multigenerational Workforce, new from ACHE Learn.  The authors describe Genfluence as a research-grounded guide to leading across generations, written without relying on cliches or doom narratives. They took all the research and myths and distilled the best…

I was in a meeting with a person who shared something they heard that has had a significant impact on their life. My own thinking went into overdrive on the people and messages that have impacted me (and still do). These messages have been received in various ways: one-on-one with a person, hearing a statement in a meeting or at a presentation, reading a book, watching a video, and so forth. Here is a partial…

A book I have found helpful is The E-Myth Revisited by Michael E. Gerber. It was first published in 1995. When small business owners or individuals considering starting a business ask me what book I recommend, this is my go-to suggested read. It is where I learned the concept of working on the business rather than only in the business. I became aware of The E-Myth Revisited as part of a roundtable of small business…

People need mentors now more than ever. Career paths are more uncertain. AI, technology, and economic shifts are creating cultures of uncertainty; working with a mentor (or serving as one) can make a huge difference. A mentor is an experienced person who provides guidance, support, and advice and serves as a role model for someone else. This person is often called a mentee. There are formal mentor/mentee relationships as well as informal ones. The tremendous value…