Leadership Skill Building

The Ability to Present Is a Must-Have for Leaders

The Ability to Present Is a Must-Have for Leaders

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Serving in a leadership role, whether formal or informal, is a fantastic opportunity to be helpful and make a difference. Being in leadership means that others recognize an individual’s ability. While I spend most of my time with people in formal leadership roles, my community work means I also interact with people who are informal leaders. I work with community volunteers who serve in a variety of community roles. Often these are nonpaid committee roles.…
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The Most Successful People Are Those Who Handle the Hard Stuff

The Most Successful People Are Those Who Handle the Hard Stuff

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Mark Clement, president/CEO of TriHealth in Cincinnati, Ohio, sent me a link to the video “Handle Hard Better.” The video is a talk by Kara Lawson, the women’s basketball coach at Duke. As I watched it, my own experiences came to mind: times when the going got tough and I quit, times when I did not quit, and the difference between the two. I also recalled stories about occasions when someone wanted to quit and did not,…
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To Improve Retention, Invest in Frontline Staff Early

To Improve Retention, Invest in Frontline Staff Early

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Originally published by Becker’s Healthcare – click here to read in Becker’s Hospital Review. In last month’s column, I wrote about how leader development is shifting. Many have traditionally used foundational group training (LDIs) as the center of their leader development. Now, more organizations are viewing LDIs as a valuable starting point; however, they’re then moving on to develop people in tailored, personalized ways. At Healthcare Plus Solutions Group®, we call this approach Precision Leader Development™ (PLD), and…
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Getting Clear on Deliverables Moves Results

Getting Clear on Deliverables Moves Results

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We all have moments of clarity, those times when something we may not have been aware of becomes noticeably clear to us. A few of these came to mind over the past several weeks. One is around how we think about deliverables. Employee engagement is a topic most organizations focus on. It shows up in goals. Yet, is engagement the goal, or are items like reduced employee turnover and increased productivity the desired outcomes? This point comes up often when I…
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