Melanie Carpenter is passionate about improving the quality of care for patients and helping organizations to develop high impact leaders. She currently serves as the Learning and Resource Advisor for Healthcare Plus Solutions Group, overseeing the company’s partner relationship with Aramark Healthcare+. She previously worked as a healthcare consultant for 10+ years with Studer Group/Huron Consulting and spent twelve years in hospitality leadership positions.
Melanie’s passion for improving patient experiences, developing leaders, and building employee engagement and retention drives her work and she has seen success with a broad spectrum of organizations from critical access to large academic health systems. As a keynote speaker or panelist, Melanie uses her personal patient experience to look at healthcare through a new lens and speak from the heart. She is driven by strong values, relationships, and tactics for results.
In previous roles, Melanie has developed new leader onboarding programs, served as project manager for the development of several leader skill building programs, and implemented numerous process change initiatives. She holds a bachelor’s degree from Western Kentucky University and now lives in Pensacola, Florida with her husband. Her two adult children are married and live in Birmingham, AL and Orlando, FL.
Melanie joined Healthcare Plus Solutions Group (HPSG) because of her desire to make a difference and her alignment with the mission of the organization – “to have a positive impact on those that receive care and those that provide care”.