Part two of a two-part series on innovation Innovation often comes from outside an organization. Why? “Outsiders” have fresh eyes and are not undoing something from the inside. As discussed last week, people are comfortable with things staying the same (assuming what is taking place works to a degree). In a session on change, the presenter asked us to cross our arms. We did this easily. For me, it is my left arm over my right. We…

Part one of a two-part series on innovation. March 20th was the first day of Spring. I find people are psychologically motivated this time of year to take a fresh look at how we do things and make positive changes. That’s why this felt like the perfect time for a two-part series on innovation. “The six most expensive words in business are: ‘We’ve always done it that way.’” Abby Spence, the CEO/Administrator for Signature HealthCARE of…

On the Healthcare Plus podcast, I recently interviewed Leonard Friedman, PhD, FACHE, director of the Executive MHA program at the George Washington University, Washington, D.C. He and his colleague Wayne Psek, MD, PhD, had written an article in Healthcare Executive. The title, “Developing Leadership Competencies for an Uncertain Future,” caught my attention. In healthcare, we have so many new leaders. We hear a lot about getting back to basics, but how do we do that when so many…