Feedback and Empowerment: How to Get Results
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I recently had the pleasure of spending time with a group of nurses who are in leadership positions at Mercy Health˗Springfield Regional Medical Center in Springfield, Ohio. My style is to ask the person in charge of such an event/meeting to poll the attendees and ask them what they want to leave with. This way it is the attendees’ agenda, not mine. The group provided several items. Two of the takeaways they wanted were “How…
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