Regina serves as the Executive Director of Patient and Guest Services / Chief Experience Officer for The Christ Hospital Health Network (TCHHN). She serves as a member of the executive leadership team, responsible for developing, designing and sustaining a world-class culture of excellence for patients/guests, team members and physicians of TCHHN.
Regina joins the Healthcare Plus Solutions Group team as an Advisor, bringing her expertise in Emergency Services to help our partners assess and improve upon their patient experience and throughput to better serve patients and communities.
She holds a Doctor of Nursing Practice degree. She is a member of Sigma Theta Tau International, Greater Cincinnati Nurse Executives and the Emergency Nurses Association. She holds a certification in LEAN for Healthcare.
For the past 35 years, she has dedicated her life to caring for patients, families, team members and physicians. As a nurse, she enjoyed the intersection between the heart and science, healing patients from the inside out. As a leader, she is able to see the positive correlation between the experience of team members and the experience of patients. She believes when we intentionally design meaningful and memorable experiences for team members, physicians and patients, we are able to heal as well as truly transform healthcare.
