hpsg-logo
Contact Us

Change Management

christina-wocintechchat

Compliance Builders: Ten Tips to Move People Through the “Defiance” Stage of Change

Quint Studer
///
We learn by doing. Recently a personal situation came up that I did not know how to handle. I called someone to ask for advice. The advice I received was to be compliant with the process that people with expertise were recommending. It seems the more experience I get, the easier it is to break what I once made complex down to simple steps. I believe that is true for many people. My father was…
Read Full Article
264861ff-e8aa-48bb-91b9-70802e272116-_17th_Ave_Roundabout_1-scaled-ph6jmagj1n1sa77a220aixb0s5gqa48ct09lbjvnns

Defiance, Compliance, Reliance: Moving People Through the Phases of Change

Quint Studer
///
This column is about how to lead change. I am starting with a story on traffic roundabouts. They are a great example of leading change due to people’s initial reaction to them. I live in Pensacola, Florida. I live close to 17th Street. It intersects with Main Street (Bayfront), which is a major thoroughfare for people going to and from Pensacola to Gulf Breeze and Pensacola Beach. When a new bridge was announced, the plans included…
Read Full Article