Joy brings over 28 years of experience in nursing and healthcare administration to her role as she coaches healthcare organizations to achieve their goals. She has coached across a variety of healthcare settings including acute care, academic medical practices, behavioral health, rehabilitation, and home health. Joy has a passion for helping leaders build and develop their skills to lead more effectively. She has held hospital leadership roles in nursing and patient experience and most recently has been focused on identifying and developing strategies to address workforce challenges.

Joy specializes in building relationships with staff and leadership and is skilled in training and validation to drive sustainable outcomes.

Joy resides near Roanoke, Virginia. She holds a bachelor’s degree in psychology from Eastern Nazarene College and an Associates Degree in nursing. She also received Green Belt training in Six Sigma process improvement methodology. Joy also served healthcare organizations as a coach at Studer Group.

Nicole has an intense desire to make a difference…and it shows. Throughout her work in events, sales & marketing, community work, and business development, Nicole’s career spanning 15 years has produced consistent results.

In 2014, Nicole joined Quint Studer as one of the first employees at Studer Community Institute. She was on the team that piloted the first early learning programs in Pensacola, FL. Nicole also spearheaded the small business training and development program, ultimately helping initiate EntreCon, a nationally known business and leadership conference. Most recently, she organized The Gratitude Symposium, impacting over 61,000 healthcare professionals with 45 expert speakers.

Today Nicole plays a vital role in working with partners and making an impact. She is a certified Management by Strengths trainer and manages all operations, assessments leads the data and research division, and helps organizations turn data into knowledge.

As a former Program and Events Manager for the Chamber of Commerce, she is instrumental in organizing and managing events that have an impact on individuals and organizations. Her extensive experience in sales and marketing with Cox Media has translated into success with organizations she assists. Whether managing partner engagement, managing book sales, designing and maintaining the website, the constant for Nicole is results.

Ted Riche
RaNae Wright