In this episode of the Healthcare Plus Podcast, Dan Collard sits down with Dr. Katherine Meese to unpack their new book, Genfluence: How to Lead a Multigenerational Workforce, new from ACHE Learn, a practical, research-grounded guide to leading across generations in healthcare. Rather than leaning on clichés, they explore how technology has reshaped expectations at work, why younger clinicians experience the environment differently, and what leaders can do right now to retain and develop talent at every level.

They move quickly from origin story to business case, connecting multigenerational leadership to retention, safety, and engagement. You’ll hear how disrespect drives toxic culture (and turnover), why communication gaps sit behind many sentinel events, and how reframing PTO and well-being improves team performance. They also preview the book’s myth-busting chapter (data that challenges doom-driven narratives) and explain why the patient belongs at the center of any workforce conversation.

The episode introduces Control+Alt+Lead, a leadership “reboot” framework that starts with self-reflection, builds psychological safety for new clinicians to speak up, and shifts from succession planning to success planning so people can thrive.

What you’ll learn:

• A clear business case for multigenerational leadership (retention, safety, engagement)
• Why technology (not stereotypes) drives many generational differences
• Practical ways to reduce disrespect and strengthen communication
• How to apply the Control+Alt+Lead framework
• Where Genfluence fits into ACHE Congress and your leadership development roadmap

Smart, usable, and grounded in real fieldwork, this conversation offers leaders a path to keep great people longer and take better care of patients in the process.