“What Worries You Most?” A Question Every Leader Needs to Ask
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What people want and need from us can be different from what we think. We can make assumptions, but until we ask, we can’t truly know. Recent research from the University of Colorado School of Medicine shows that while healthcare professionals might think they know a patient’s biggest worry, very often they don’t. I read about this in the book Wonder Drug: 7 Scientifically Proven Ways That Serving Others Is the Best Medicine for Yourself,…
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